Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
5

P: (Win)Photoshop v26.9 Launch Error: An unrecoverable error has occurred. Photoshop will now exit.

Community Beginner ,
Jul 29, 2025 Jul 29, 2025

alguien me puede colaborar con este error al abrir photoshopp

Bug Investigating
TOPICS
Windows
3.0K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
59 Comments
New Here ,
Aug 22, 2025 Aug 22, 2025

I was having the same issue and nothing was helping. I went back to version 26.8.1 and it works now.

Translate
Report
New Here ,
Aug 22, 2025 Aug 22, 2025

I was having the same issue and nothing was helping. I went back to version 26.8.1 and it works now.

Translate
Report
New Here ,
Aug 22, 2025 Aug 22, 2025

Same here, Adobe have been NO HELP AT ALL...

Translate
Report
New Here ,
Aug 22, 2025 Aug 22, 2025

EL ERROR CONTINUA TAMBIEN CON LA VERSION 26.10

Sin palabras.

Translate
Report
Community Expert ,
Aug 23, 2025 Aug 23, 2025

@arf3420  As I wrote in my former answer to @odie073 we can't help without any further informations about the error and your system.

 

What doesn't work? What do you do or try to do before the error occur?

What are the steps you do, so we can try to reproduce.

Do you get any error message(s)? If yes post the message(s) word-by-word (or post an screenshot of the message).

 

We need also informations about your system. Which operationg system, how much RAM, which graphic device etc.

The best is to provide a copy of your 'System Info' if it's possible. This can be get from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

If Photoshop doesn't start, the type, if you're on a Windows machine, 'msinfo' into any OS search field, and then share the results here. Thanks.

 

Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

 

You can also try to reset the Photoshop preferences

https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually

Remember to back up your settings before doing the preference reset

https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

If Photoshop doesn't start correctly or doesn't run, try to reset the Photoshop preferences manually. See here Preferences in Photoshop and scroll to section "Reset Photoshop preferences". Near of the end of the document you'll find how to reset the preferences manually. 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 24H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 8 - PureRAW 5 - Topaz PhotoAI 4
Translate
Report
Community Expert ,
Aug 23, 2025 Aug 23, 2025

@gregw2719998  We can't help without any further informations about the error and your system.

 

What doesn't work? What do you do or try to do before the error occur?

What are the steps you do, so we can try to reproduce.

Do you get any error message(s)? If yes post the message(s) word-by-word (or post an screenshot of the message).

 

We need also informations about your system. Which operationg system, how much RAM, which graphic device etc.

The best is to provide a copy of your 'System Info' if it's possible. This can be get from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

If Photoshop doesn't start, the type, if you're on a Windows machine, 'msinfo' into any OS search field, and then share the results here. Thanks.

 

Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

 

You can also try to reset the Photoshop preferences

https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually

Remember to back up your settings before doing the preference reset

https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

If Photoshop doesn't start correctly or doesn't run, try to reset the Photoshop preferences manually. See here Preferences in Photoshop and scroll to section "Reset Photoshop preferences". Near of the end of the document you'll find how to reset the preferences manually. 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 24H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 8 - PureRAW 5 - Topaz PhotoAI 4
Translate
Report
New Here ,
Aug 23, 2025 Aug 23, 2025

it is still exist  with my photoshop

 

Translate
Report
New Here ,
Aug 28, 2025 Aug 28, 2025

Ao abrir o photoshop aparece a msg de erro: Um problema irrecuperável ocorreu. O Photoshop será encerrado.

Translate
Report
Community Expert ,
Aug 28, 2025 Aug 28, 2025
LATEST

@Guilherme_Palacio what version of Photoshop and operating system are you using, have you tried manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

If that doesn't help, try uninstalling and reinstalling

Translate
Report