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Inspiring
August 3, 2016

P: Wrong size with Export As/Quick Export

  • August 3, 2016
  • 22 replies
  • 1271 views

I often use the quick export or the export as.. feature. Unfortunatly, the exported image has a different size (in pixels) than the original picture. Thats not only a different scale, but also a wrong canvas.
The results can vary even in one file when toggling different layers (randomly)

I have Windows 10 and the recent CC version installed.

Please let me know if you need more informations.

This topic has been closed for replies.

22 replies

Merkle_Worker_Bee
Participant
May 8, 2017


Using the Export As command with some of my files, the image area gets cropped. The amount of the cropping is consistent whenever exporting the same file (with the same layers on), but varies between files. It appears to be related to the size of a layer that extends outside the image area.

Using the legacy Save for Web, this problem doesn't happen.
Known Participant
August 26, 2016
If you don't want to crop, masking like Chad recommended is a non-destructive workaround... Select-All then add an alpha mask to the layer.
chad.rolfs
Participating Frequently
August 26, 2016
Glad the workaround worked for you.  Yes this is a bug and we're working on a fix.  Thank you for reporting this.  
Inspiring
August 26, 2016
Indeed, I tried to crop all layers and it worked fine, but that should really not be necessary. So I consider it a bug in PS.
chad.rolfs
Participating Frequently
August 24, 2016
Thanks for the sample file.  It looks like the problem is caused by the layer that extends beyond the canvas bounds.  If you mask or crop that layer to the canvas bounds, it exports correctly.  Give that a try and let me know if that workaround succeeds for you.
Inspiring
August 22, 2016
Legend
August 19, 2016
Sorry, the file wasn't available to download. Can you repost it?
Inspiring
August 19, 2016
@Jeffrey, could you reproduce the problem with my sample file?

Kind regards,
Dorian
Inspiring
August 3, 2016
Okay, I created a file where I can reproduce the behaviour: the big file has 7016x9933 pixels and contains a simple colored layer and an image layer bigger than the canvas. This specific file only exports to a 5219x8735 file. When making the image layer invisible or cropping it to the size of the canvas, the export is correct.

I can reproduce the error on a Mac machine, too.

Please, have a look at the file here:
https://we.tl/lJEKVybf0q
Inspiring
August 3, 2016
Hi Max, its not a transparent background.

Jeffrey, the specific PSD file where I can reproduce the misbehaviour has a size about 1.5 GB, but I try to create a sample file. I come back to you, soon.

Kind regards, Dorian