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Participant
November 4, 2019

P: Zoom tool doesn't do the right thing if canvas is rotated

  • November 4, 2019
  • 40 replies
  • 1749 views

Photoshop 21.0. Zoom tool bug with new update
When you rotate the canvas the zoom tool acts awkward and not like it used to

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40 replies

Participating Frequently
March 9, 2020
I'm running 21.1.0, updated very recently using Creative Cloud. My rotate tool - zoom problem still exists. Help!
Participating Frequently
February 26, 2020
Hi Jeffrey,
I realized that I had a couple different accounts, one linked to facebook, and one linked to my work account.  I'm now logged in as my work account, which is what my creative cloud account is connected to.  I still haven't been able to download any version of Photoshop past v 21.0.1 for some reason.  I also had talked to our IT dept. who is the admin on the account, and he has no restrictions set.
Legend
January 28, 2020
Unfortunately, the email address you've used to log in here doesn't have an account under it so I can't check anything. Your best bet is to contact support directly: https://helpx.adobe.com/contact.html
Inspiring
January 28, 2020
I updated my operating system yesterday to Catalina Mac OSX.15.2 in hopes that maybe that was the issue, but I still don't see the apparent recent versions of photoshop (21.0.2 or 21.0.3) available in the creative cloud app.  Any other ideas of why this might be happening?
Inspiring
January 27, 2020
I contacted my admin, and he says he doesn't see an option to enable or prohibit updates.  I also see on this forum that 21.0.3 is now available, but neither 21.0.2 or .3 show up in my creative cloud update app.  
Legend
January 15, 2020
If you have a CC for Teams account, your admin probably hasn't enabled the update.
Inspiring
January 15, 2020
I'm trying to find the 21.0.2 update in my creative cloud interface, but it's showing 21.0.1 as the latest version.  Was this fix done only for Windows?  I'm on a Mac Pro (late 2013) running Mojave 10.14.6 using Photoshop 21.0.1
David Mohr
Community Manager
Community Manager
December 11, 2019
Thanks for sharing that with us, Mathias.  It's nice to hear confirmation that all is well!

David
Inspiring
December 11, 2019
Thanks Jeffrey!
45634563545
Inspiring
December 11, 2019
Fixed. 

The new Photoshop 21.0.2 update seems to have remedied the problem.

I've used all the affected features together in an attempt to break something or find any remaining bugs: canvas rotation, View>Flip Horizontal, scrubby zoom, selection tools, and transforms (including the new amazing Warp transform).

Zero issues so far.

(I'm on Windows 10.)