Photoshop 2024 and 2025 UI issues after windows 24H2 update

[Clem27591206aiut]

Hi everyone,

I have a very annoying interface bug in Photoshop 2024 and 2025 since the Windows 11 24H2 update (I think).
I use a dual-screen setup, with one screen being my laptop display (2560x1600) and the other an external monitor (1920x1200).
I usually run Photoshop on the external monitor, but since the update, the interface appears zoomed in, and worse: all secondary windows (like the eyedropper tool) are cropped and unusable. Moreover, the foreground and background colors appear gray and don’t change.
Does anyone know what could be causing this? (I’ve already checked the Windows scaling settings.)
Thank you very much.

[Clem27591206aiut]

I didn't say that I've Photoshop 2021 installed and it works just fine.

[Sameer K]

Hey, @Clem27591206aiut. Welcome to the Photoshop Community. I'll need more information to help you figure this out. Please share the system information from Photoshop Help > System Info > Copy and paste into a text document > Upload and attach here. 

Is the Secondary display color calibrated to match the primary display? Are any of the displays running & supporting HDR? 

Does the problem exist if you use Photoshop (beta) v26.4? Get Photoshop (beta) from the Apps section > Beta Apps in the Creative Cloud desktop app.

If that does not help, please ensure there are no stale preferences in your Photoshop.

• Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
• You can press Press the Windows key > Enter 'Run' > Enter %APPDATA%\Adobe
• Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2025 > Rename > Adobe Photoshop 2025. old), You can restore these preferences later if needed.(https://adobe.ly/4860qM9)
• Restart the computer.

These changes will give a fresh start to Photoshop as a fresh install. Let me know how it goes.

Thanks!

Sameer K

(Use '@mention' to tag me when you reply)