Photoshop 24.5 crashes upon opening

Forum|Forum|2 years ago
May 30, 2023
4 replies
2562 views

I've updated PS to 24.5 and it crashes while opening it, I've tried to troubleshoot it but the issue seems to persists, here's a following list of what i've tried so far :

Updated PS 24.5> KO
Rollback GPU driver > KO / Updated to last driver > KO
Using an old PS version 22.2 > OK
Deleted some installed fonts > KO
Started PS Without preferences/plugins > KO
Installed PS in other SSDs > KO
Started as admin > KO
Reset Photoshop CT Font Cache > KO
No antivirus installed > KO
Deleted PS Settings folder > KO
Increased timeout detection recovery from 8 to 60, then restarted PC and launched PS > KO
Scanned for corrupted files > reboot PC > KO

Does anyone else got this issue after updating it ?

Windows

This topic has been closed for replies.

TheDigitalDog

Inspiring

When Photoshop crashes, this is the first thing to do, try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

If that doesn't fix the issue:
Go to Preferences > Performance..., uncheck Multithreaded Compositing, and restart Photoshop.
Still crashing?
Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Still, crashing?
Go to Preferences, Settings>Image Processing, and try changing the "Remove tool processing" from "Faster" to "More stable." Still, Crashing?

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

C

ConnyRapp

Participant

In my case, I cant even do the alt crtl shift thing because it crashes after starting to build up the home screen. Yep, the home screen doesnt even finish loading and i cant access the settings.