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GilmourB
GilmourB
Inspiring
November 8, 2023
Question

photoshop and lightroom metadata is not writing during export

  • November 8, 2023
  • 8 replies
  • 808 views

Windows 10, PC, latest LR and PS. 

 

Edited Nov. 13, for clarity.

Metadata like keywords and creator are in the .DNG files. When I export the DNG's to jpeg and tiff in LR Classic, or Save them in Photoshop 24, the metadata - such as Caption, Creator, Author, keywords, Alt Text - is not ending up in the jpegs and tiffs. So the exported files are missing the metadata. 

In LR, I tried turing this off and on, it made no difference. 
Edit > Catalog Settings > Metadata, then select Automatically Write Changes Into XMP.

Support did a remote session and confirmed the bug. They have no idea what to do next so they escalated it.

 

See attached files showing metadata present and missing.


Anyone else having this issue and/or have a solution? 

    This topic has been closed for replies.

    8 replies

    GilmourB
    GilmourBAuthor
    Inspiring
    November 13, 2023

    @Kevin Stohlmeyer for added clarity, the metadata I want preserved is not just the camera metadata, it is metadata such as Caption, Creator, Author, keywords, Alt Text. 

    Corporate photographer based in Calgary, Canada and Oviedo, Spain. Making portraits, architectural, industrial and advertising photography for national and global brands.
      GilmourB
      GilmourBAuthor
      Inspiring
      November 13, 2023

      Yes, I'm using LR to batch convert RAW to .tiff and to .jpeg.

       

      When I want to use a jpeg in social media or web, I use Bridge or Photoshop to add the metadata fields and then I resave the image. I do not want to save a duplicate as that would be a huge and confusing waste of resources.

       

       

      Corporate photographer based in Calgary, Canada and Oviedo, Spain. Making portraits, architectural, industrial and advertising photography for national and global brands.
        GilmourB
        GilmourBAuthor
        Inspiring
        November 13, 2023

        Where is the "save as" function in Lightroom?


        Corporate photographer based in Calgary, Canada and Oviedo, Spain. Making portraits, architectural, industrial and advertising photography for national and global brands.
        Kevin Stohlmeyer
        Community Expert
        Kevin StohlmeyerCommunity Expert
        Community Expert
        November 8, 2023

        The OP mentioned LR and PS - wondering if they are using LR to convert RAW to TIF.

          Stephen Marsh
          Community Expert
          Stephen MarshCommunity Expert
          Community Expert
          November 8, 2023

          Yes, agreed, but it isn't possible to export as TIFF from Photoshop, only Save As... So why would the metadata be missing from the TIFF?

            Kevin Stohlmeyer
            Community Expert
            Kevin StohlmeyerCommunity Expert
            Community Expert
            November 8, 2023

            Anything using Export - the expected behavior of the Export dialog is to strip out metadata to reduce file size for web usage. That's it's purpose compared to Save As.

              Stephen Marsh
              Community Expert
              Stephen MarshCommunity Expert
              Community Expert
              November 8, 2023

              @Kevin Stohlmeyer - that too was my first thought, but what about the TIFF?

                Kevin Stohlmeyer
                Community Expert
                Kevin StohlmeyerCommunity Expert
                Community Expert
                November 8, 2023

                Hi @GilmourB exporting strips metadata as its primary use is for web graphics. Use Save As instead to maintain your metadata chain.

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