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Photoshop constantly logging me out

New Here ,
May 03, 2023 May 03, 2023

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For over a year now, PS is constantly logging me out in the middle of my work. Suddenly plug-ins and other tools stop working, then it shuts down. I have to restart it numerous times a day. Occasionally I lose whatever work that didn't automatically get backed up. It's ridiculous. I've read all the forums on this and I can't believe this is still a widespread issue. Nobody seems to know how to get rid of it. This happens regardless of what type of image it is or what size the file is.

 

I'm on a PC

Windows 10

All the latest updates for LR, PS, etc. installed.

 

Every time I have to restart I have to enter my email, then I get sent a code, then I have to enter the code, then I have to enter my password. PLEASE HELP ME MAKE IT STOP!

Bug Unresolved
TOPICS
Windows

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154

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8 Comments
Community Expert ,
May 03, 2023 May 03, 2023

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For the first step try to reset the cc app. Make sure it's in the foreground and then press:

 

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

 

If that fails, try to repair : https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html
If this doesn't help go uninstall/reinstall per the link above

If that fails, do a clean cc install following each applicable step:

If you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)
use the desktop app to install your cc programs/trials

 

Also take a look here:

Gelöst: Can't login to Creative Cloud - Adobe Support Community - 9665740

Solve Adobe account sign-in issues

Gelöst: Can't log in to my deskop creative cloud - Adobe Support Community - 8801714

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce GTX 1050 Ti - Windows 10 Pro 22H2 -- LR-Classic 12.3 - Photoshop 24.5 - Nik Collection 6 - Topaz Sharpener AI

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Adobe Employee ,
May 04, 2023 May 04, 2023

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Sorry to hear this @22tanguera 

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,
Cory

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New Here ,
May 05, 2023 May 05, 2023

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Hey Cory, before moving anything around,  here's the system info you requested.

 

Adobe Photoshop Version: 24.4.1 20230418.r.449 53a6c60 x64
Number of Launches: 528
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.2846
System architecture: Intel CPU Family:6, Model:14, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3696 MHz
Built-in memory: 32711 MB
Free memory: 20969 MB
Memory available to Photoshop: 25145 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.23.1
SAM SDK Version: 3.6.4
ACP.local Status:
- SDK Version: 3.0.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.5.0.24
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credential Helper Version: 0.5.3
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
D3D12Warp renderer: False
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 2070
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,421 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=2560
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe" -baseTimeMS=247482471 -comment=Photoshop Version: Adobe Photoshop 24.4.1 20230418.r.449 53a6c60 x64

[588 ms]
Start sniffer 2023-05-04 09:48:04
# Photoshop Version: Adobe Photoshop 24.4.1 20230418.r.449 53a6c60 x64
C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe -baseTimeMS=247482471 -comment=Photoshop Version: Adobe Photoshop 24.4.1 20230418.r.449 53a6c60 x64

{61 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,048, 1,152)
Dimensions: (2,048 1,152)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2070 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 2070
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,421 MB
VRAM: 8,421 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,150 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Model: NVIDIA_GEFORCE_RTX_2070
Driver date: 2021-09-13 000000.000000-000
Driver age: 20 months
Driver version: 30.0.14.7212
Supports UMA: UNSUPPORTED
D3D-ID: 7938
End platform native
{215 ms}

{215 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,048, 1,152)
Dimensions: (2,048 1,152)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2070/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 2070/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,421 MB
VRAM: 8,421 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,150 MB
API version: 2.1 (2.1.2 NVIDIA 472.12)
Device version: 2.1 (2.1.2 NVIDIA 472.12)
Vendor name: NVIDIA
Model: NVIDIA_GEFORCE_RTX_2070
Driver date: 2021-09-13 000000.000000-000
Driver age: 20 months
Driver version: 30.0.14.7212
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{350 ms}

{350 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 2070
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,589 MB
VRAM: 8,589 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Model: NVIDIA_GEFORCE_RTX_2070
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 371 GB / s
Compute score: 2,957.04
Device name string: NVIDIA GeForce RTX 2070
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{514 ms}

Exit code kExitNormal
End sniffer 2023-05-04 09:48:04
[kStatusNormal, kExitNormal]

[588 ms]
Finish RunAllAPIs

[4660 ms]
Start GetSnifferResult

[4660 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040669925336057272
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2023\
Temporary file path: C:\Users\Johanna\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
M:\, 9.10T, 8.47T free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\

Installed components:
ACE.dll ACE 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library dfba77e
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/01/28-17:08:16 79.4c0bb7e 79.4c0bb7e
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.b4ac713 79.b4ac713
AdobeXMP.dll Adobe XMP Core 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AdobeXMPFiles.dll Adobe XMP Files 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AdobeXMPScript.dll Adobe XMP Script 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/02/18-12:18:34 79.78f7814 79.78f7814
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.1.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
AXE8SharedExpat.dll AXE8SharedExpat 2022/12/13-13:20:11 79.002995e 79.002995e
AXEDOMCore.dll AXEDOMCore 2022/12/13-13:20:11 79.002995e 79.002995e
BIB.dll BIB 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
BIBUtils.dll BIBUtils 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
CRClient.dll Adobe Crash Reporter Client DLL 4.8.0.6
DirectML.dll DirectML Redistributable Library 1.9.1+220902-1323.1.dml-1.9.d6f03b3
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.0.1-3-e8edf70
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv71.dll International Components for Unicode Build 14.0.04ee3a5
icuin71.dll International Components for Unicode Build 14.0.04ee3a5
icuuc71.dll International Components for Unicode Build 14.0.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/02/06-19:10:37 79.02b25b1 79.02b25b1
libeay32.dll The OpenSSL Toolkit 1.0.2zf
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/02/16-16:16:44 79.52a7d42 79.52a7d42
onnxruntime.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.4
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.4
PSViews.dll Adobe Photoshop 2023 24.4
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zf
SVGRE.dll SVGRE 79.099073f 79.099073f
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
Unified Extensibility Platform uxp-7.0.1-3-e8edf70
UPIC 2.6.0


Required plugins:

Accented Edges 24.4 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 24.4 - from the file “Adaptive Wide Angle.8bf”
Analog Efex Pro 2 5.0.4.1 - from the file “Analog Efex Pro 2.8bf”
Angled Strokes 24.4 - from the file “Filter Gallery.8bf”
ApplyImageDataFilter 17.0 - from the file “GigapixelAIApply_x64.8bf”
Average 24.4 - from the file “Average.8bf”
BackgroundFilter 5.0.4.1 - from the file “Background.8bf”
Bas Relief 24.4 - from the file “Filter Gallery.8bf”
BMP 24.4 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.3 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.3 - from the file “Camera Raw.8bi”
Chalk && Charcoal 24.4 - from the file “Filter Gallery.8bf”
Charcoal 24.4 - from the file “Filter Gallery.8bf”
Chrome 24.4 - from the file “Filter Gallery.8bf”
Cineon 24.4 - from the file “Cineon.8bi”
Clouds 24.4 - from the file “Clouds.8bf”
Color Efex Pro 4 5.0.4.1 - from the file “Color Efex Pro 4.8bf”
Color Halftone 24.4 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 24.4 - from the file “Filter Gallery.8bf”
Conté Crayon 24.4 - from the file “Filter Gallery.8bf”
Craquelure 24.4 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 24.4 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 24.4 - from the file “Standard MultiPlugin.8bf”
Crosshatch 24.4 - from the file “Filter Gallery.8bf”
Crystallize 24.4 - from the file “Standard MultiPlugin.8bf”
Cutout 24.4 - from the file “Filter Gallery.8bf”
Dark Strokes 24.4 - from the file “Filter Gallery.8bf”
De-Interlace 24.4 - from the file “Standard MultiPlugin.8bf”
Dfine 2 5.0.4.1 - from the file “Dfine2.8bf”
Dicom 24.4 - from the file “Dicom.8bi”
Difference Clouds 24.4 - from the file “Clouds.8bf”
Diffuse Glow 24.4 - from the file “Filter Gallery.8bf”
Displace 24.4 - from the file “Standard MultiPlugin.8bf”
Dry Brush 24.4 - from the file “Filter Gallery.8bf”
Entropy 24.4 - from the file “statistics.8ba”
Export Color Lookup Tables 24.4 - from the file “Export3DLUT.8be”
Extrude 24.4 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 24.4 - from the file “FastCore.8bx”
Fibers 24.4 - from the file “Standard MultiPlugin.8bf”
Film Grain 24.4 - from the file “Filter Gallery.8bf”
Filter Gallery 24.4 - from the file “Filter Gallery.8bf”
FineStructuresFilter 5.0.4.1 - from the file “FineStructures.8bf”
Fresco 24.4 - from the file “Filter Gallery.8bf”
GatherImageDataFilter 17.0 - from the file “GigapixelAIGather_x64.8bf”
Glass 24.4 - from the file “Filter Gallery.8bf”
Glowing Edges 24.4 - from the file “Filter Gallery.8bf”
Grain 24.4 - from the file “Filter Gallery.8bf”
Graphic Pen 24.4 - from the file “Filter Gallery.8bf”
Halftone Pattern 24.4 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 24.4 - from the file “HalideBottlenecks.8bx”
HDR Efex Pro 2 5.0.4.1 - from the file “HDR Efex Pro 2.8bf”
HDRMergeUI 24.4 - from the file “HDRMergeUI.8bf”
Hidden NO VERSION - from the file “TopazRemaskAutomation.8li”
HotPixelsFilter 5.0.4.1 - from the file “HotPixels.8bf”
HSB/HSL 24.4 - from the file “Standard MultiPlugin.8bf”
IFF Format 24.4 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 24.4 - from the file “Filter Gallery.8bf”
JPEG 2000 24.4 - from the file “JPEG2000.8bi”
Kurtosis 24.4 - from the file “statistics.8ba”
Lens Blur 24.4 - from the file “Lens Blur.8bf”
Lens Correction 24.4 - from the file “Lens Correction.8bf”
Lens Flare 24.4 - from the file “Standard MultiPlugin.8bf”
Liquify 24.4 - from the file “Liquify.8bf”
Luminar AI 17.0 - from the file “LuminarAI.8bf”
Luminar Flex 17.0 - from the file “LuminarFlex.8bf”
Luminar Neo 17.0 - from the file “LuminarNeo.8bf”
Matlab Operation 24.4 - from the file “ChannelPort.8bf”
Maximum 24.4 - from the file “statistics.8ba”
Mean 24.4 - from the file “statistics.8ba”
Measurement Core 24.4 - from the file “MeasurementCore.8me”
Median 24.4 - from the file “statistics.8ba”
Merge to HDR Efex Pro 2 5.0.4.1 - from the file “HDR Efex Pro 2.8bf”
Mezzotint 24.4 - from the file “Standard MultiPlugin.8bf”
Minimum 24.4 - from the file “statistics.8ba”
MMXCore Routines 24.4 - from the file “MMXCore.8bx”
Mosaic Tiles 24.4 - from the file “Filter Gallery.8bf”
Multiprocessor Support 24.4 - from the file “MultiProcessor Support.8bx”
Neon Glow 24.4 - from the file “Filter Gallery.8bf”
Nik Selective Tool 2 5.0.4 - from the file “SelectivePalette.8li”
Note Paper 24.4 - from the file “Filter Gallery.8bf”
NTSC Colors 24.4 - from the file “NTSC Colors.8bf”
Ocean Ripple 24.4 - from the file “Filter Gallery.8bf”
OpenEXR 24.4 - from the file “Standard MultiPlugin.8bf”
Optics NO VERSION - from the file “Optics.8bf”
Paint Daubs 24.4 - from the file “Filter Gallery.8bf”
Palette Knife 24.4 - from the file “Filter Gallery.8bf”
Patchwork 24.4 - from the file “Filter Gallery.8bf”
Paths to Illustrator 24.4 - from the file “Standard MultiPlugin.8bf”
PCX 24.4 - from the file “PCX.8bi”
Perspective Efex 5.0.4.1 - from the file “PhotoshopPlugin-filterPerspectiveEfex64.8bf”
Perspective Efex automation 5.0.4.1 - from the file “PhotoshopPlugin-automationPerspectiveEfex64.8li”
Photocopy 24.4 - from the file “Filter Gallery.8bf”
Picture Package Filter 24.4 - from the file “ChannelPort.8bf”
Pinch 24.4 - from the file “Standard MultiPlugin.8bf”
Pixar 24.4 - from the file “Pixar.8bi”
Plaster 24.4 - from the file “Filter Gallery.8bf”
Plastic Wrap 24.4 - from the file “Filter Gallery.8bf”
Pointillize 24.4 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 24.4 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 24.4 - from the file “PBM.8bi”
Poster Edges 24.4 - from the file “Filter Gallery.8bf”
Radial Blur 24.4 - from the file “Standard MultiPlugin.8bf”
Radiance 24.4 - from the file “Radiance.8bi”
Range 24.4 - from the file “statistics.8ba”
Render Color Lookup Grid 24.4 - from the file “Export3DLUT.8be”
Reticulation 24.4 - from the file “Filter Gallery.8bf”
Ripple 24.4 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 24.4 - from the file “Filter Gallery.8bf”
Save for Web 24.4 - from the file “Save for Web.8be”
ScriptingSupport 24.4 - from the file “ScriptingSupport.8li”
ShadowsFilter 5.0.4.1 - from the file “Shadows.8bf”
Sharpener Pro 3: (1) RAW Presharpener 5.0.4.1 - from the file “SHP3RPS.8bf”
Sharpener Pro 3: (2) Output Sharpener 5.0.4.1 - from the file “SHP3OS.8bf”
Shear 24.4 - from the file “Standard MultiPlugin.8bf”
Silver Efex Pro 3 NO VERSION - from the file “NikCollection.8bf”
Skewness 24.4 - from the file “statistics.8ba”
SkinFilter 5.0.4.1 - from the file “Skin.8bf”
SkyFilter 5.0.4.1 - from the file “Sky.8bf”
Smart Blur 24.4 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 24.4 - from the file “Filter Gallery.8bf”
Solarize 24.4 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 24.4 - from the file “Filter Gallery.8bf”
Spherize 24.4 - from the file “Standard MultiPlugin.8bf”
Sponge 24.4 - from the file “Filter Gallery.8bf”
Sprayed Strokes 24.4 - from the file “Filter Gallery.8bf”
Stained Glass 24.4 - from the file “Filter Gallery.8bf”
Stamp 24.4 - from the file “Filter Gallery.8bf”
Standard Deviation 24.4 - from the file “statistics.8ba”
StrongNoiseFilter 5.0.4.1 - from the file “StrongNoise.8bf”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 24.4 - from the file “Filter Gallery.8bf”
Summation 24.4 - from the file “statistics.8ba”
Targa 24.4 - from the file “Standard MultiPlugin.8bf”
Texturizer 24.4 - from the file “Filter Gallery.8bf”
Tiles 24.4 - from the file “Standard MultiPlugin.8bf”
Topaz Adjust 5 10.0 - from the file “tladjust5ps_x64.8bf”
Topaz Adjust AI 10.0 - from the file “tltopazadjustaips_x64.8bf”
Topaz B&W Effects 2 10.0 - from the file “tlbw2ps_x64.8bf”
Topaz Clarity 10.0 - from the file “tlclarityps_x64.8bf”
Topaz Clean 3 10.0 - from the file “tlclean3ps_x64.8bf”
Topaz DeJpeg 4 10.0 - from the file “tldejpeg4ps_x64.8bf”
Topaz DeNoise 6 10.0 - from the file “tldenoise6ps_x64.8bf”
Topaz DeNoise AI 18.0 - from the file “tltopazdenoiseaips_x64.8bf”
Topaz DeNoise AI BETA 10.0 - from the file “tltopazdenoiseaibetaps_x64.8bf”
Topaz Detail 3 10.0 - from the file “tldetail3ps_x64.8bf”
Topaz Gigapixel AI 17.0 - from the file “GigapixelAIAutomation_x64.8li”
Topaz Glow 2 10.0 - from the file “tlglow2ps_x64.8bf”
Topaz Impression 2 10.0 - from the file “tlimpression2ps_x64.8bf”
Topaz InFocus 10.0 - from the file “tlinfocusps_x64.8bf”
Topaz Lens Effects 10.0 - from the file “tllenseffectsps_x64.8bf”
Topaz Mask AI 18.0 - from the file “tltopazmaskaips_x64.8bf”
Topaz Mask AI Automation 10.0 - from the file “MaskAIAutomation.8li”
Topaz Mask AI Beta Automation 10.0 - from the file “MaskAIAutomationBETA.8li”
Topaz photoFXlab 10.0 - from the file “tlphotoFXlabps_x64.8bf”
Topaz ReMask 5 10.0 - from the file “tlremask5ps_x64.8bf”
Topaz ReStyle 10.0 - from the file “tlrestyleps_x64.8bf”
Topaz Sharpen AI 18.0 - from the file “tltopazsharpenaips_x64.8bf”
Topaz Simplify 4 10.0 - from the file “tlsimplify4ps_x64.8bf”
Topaz Star Effects 10.0 - from the file “tlstareffectsps_x64.8bf”
Topaz Texture Effects 2 10.0 - from the file “tltextureeffects2ps_x64.8bf”
Torn Edges 24.4 - from the file “Filter Gallery.8bf”
Twirl 24.4 - from the file “Standard MultiPlugin.8bf”
Underpainting 24.4 - from the file “Filter Gallery.8bf”
Vanishing Point 24.4 - from the file “VanishingPoint.8bf”
Variance 24.4 - from the file “statistics.8ba”
Viveza 3 NO VERSION - from the file “NikCollection.8bf”
Water Paper 24.4 - from the file “Filter Gallery.8bf”
Watercolor 24.4 - from the file “Filter Gallery.8bf”
Wave 24.4 - from the file “Standard MultiPlugin.8bf”
WIA Support 24.4 - from the file “WIASupport.8li”
Wind 24.4 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 24.4 - from the file “WBMP.8bi”
ZigZag 24.4 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins:

Aetherize NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\Aetherize-180 64bit.8bf”
Fine Touch 3.25 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\Redfield\FineTouch(X64).8bf”
Flood NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\Flood-140 64bit.8bf”
India Ink NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\India Ink-1993 64bit.8bf”
Melancholytron NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\Melancholytron-150 64bit.8bf”
Mr. Contrast NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\MrContrast-150 64bit.8bf”
Sharpinion HD demo 2.00 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\Redfield\SharpinionHD(X64)Demo.8bf”
SketchMaster DEMO 3.35 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\Redfield\SketchMasterDemo(X64).8bf”
Tint (freeware) v1.0.4 NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\Tint x64.8bf”
White Balance / Highlight Recovery v1.0.7 NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\WhiteBalanceRecovery x64.8bf”

Duplicate and Disabled plugins:

Nik Selective Tool 2 5.0.3.101 - from the file “SelectivePalette.8li”

Plugins that failed to load:

Abstractor NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\abstractor.8bf”
Alienmist NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\alienmist.8bf”
ArtGrain NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\artgrain.8bf”
ArtiFax NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\artifax.8bf”
Artworx NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\artworx.8bf”
Bad Dream NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\baddream.8bf”
Caravaggio NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\caravaggio.8bf”
Clarity NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\clarity.8bf”
Craquelure 3D NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\Craquelure3d.8bf”
Cubism NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\cubism.8bf”
Duochrome NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\duochrome.8bf”
Emblazer DEMO NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\EmblazerDemo.8bf”
Emphasis NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\emphasis.8bf”
Fine Touch NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\Redfield\FineTouch(X32).8bf”
Fritillary NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\fritillary.8bf”
Fuzzifier NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\fuzzifier.8bf”
Greyscaler NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\greyscaler.8bf”
Greytinter NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\greytinter.8bf”
Illustrator NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\illustrator.8bf”
Improver NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\improver.8bf”
Iridium NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\iridium.8bf”
Jama 2000 DEMO NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\Jama2000demo.8bf”
Jama 3D NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\Jama3d.8bf”
Lattice Composer NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\LatticeComposer.8bf”
Lattice XP DEMO NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\LatticeXPdemo.8bf”
Lineart NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\lineart.8bf”
Lithograph NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\lithograph.8bf”
Make-a-Flake NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\makeaflake.8bf”
Mistifier NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\mistifier.8bf”
Moodlight NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\moodlight.8bf”
Moonlight NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\moonlight.8bf”
Nostalgia NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\nostalgia.8bf”
Pastellise NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\pastellise.8bf”
Porcelain NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\porcelain.8bf”
Radiance NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\radiance.8bf”
Ripples Magic DEMO NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\RipplesMagicDemo.8bf”
Seamless Workshop NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\SeamlessWorkshop.8bf”
Seasons NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\seasons.8bf”
Serious Fog NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\seriousfog.8bf”
Sharpinion HD demo NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\Redfield\SharpinionHD(X32)Demo.8bf”
Simplicity NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\simplicity.8bf”
Sketch Master DEMO NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\Redfield\SketchMasterDemo.8bf”
Skycleaner NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\skycleaner.8bf”
Soft Vignette NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\softvignette.8bf”
SoftMood NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\softmood.8bf”
Sparkles NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\sparkles.8bf”
SuperSmooth NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\supersmooth.8bf”
Tekstya NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\tekstya.8bf”
Titanium NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\titanium.8bf”
Tweaker NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\tweaker.8bf”
Ultraviolet NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\ultraviolet.8bf”
Water Ripples NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\WaterRipples.8bf”


Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.6.0.46 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.6.0\"
CDO: 1.138.1
CmdN: 1.18.5
CDP: 1.162.1
Projects: 1.7.0
Loaded at: 145 ms - launch time impact: 66 ms
ccx-timeline (Prepared) 3.1.4.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder"
Loaded at: 10928 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 150 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 152 ms - launch time impact: 0 ms
Loupedeck (Prepared) 1.0.9.0 - from the file "Plugin Market Place"
Content Credentials (Loaded) 0.37.3.0 - from the file "Required Folder"
Loaded at: 9863 ms - launch time impact: 11 ms
CC Libraries Panel (Prepared) 3.22.9.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Substance 3D (Prepared) 0.1.6.0 - from the file "Required Folder"
Adjustments Panels (Prepared) 1.12.33.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.23.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.2.1.0 - from the file "Required Folder"
Loaded at: 10931 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 3.6.10.0 - from the file "Required Folder"
Loaded at: 10933 ms - launch time impact: 1 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 10075 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 10078 ms - launch time impact: 0 ms
Discover Panel (Loaded) 3.4.0.32 - from the file "Required Folder"
Loaded at: 10937 ms - launch time impact: 28 ms
Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder"
Scan time: 1 ms - entries: 41

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\index.html”
AstroPanel v5.1.0 5.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\it.angeloperrone.astropanel\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\manager.html”

Installed TWAIN devices: NONE

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New Here ,
May 05, 2023 May 05, 2023

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Thanks Axel. Should I be IN photoshop when I try these suggestions? I'm occasionally experiencing the same issue in LR. Not nearly as frequently as with PS, but when it happens in PS, it often kicks me out of LR as well.

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Adobe Employee ,
May 05, 2023 May 05, 2023

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Thank you for your sysinfo @22tanguera, a few things we see...

 

Model: NVIDIA_GEFORCE_RTX_2070
Driver date: 2021-09-13 000000.000000-000
Driver age: 20 months
Driver version: 30.0.14.7212. - your video driver is very old and should be updated, then restart Ps and see if it is better.

 

You also have a lot of third party plugins and any one of them could be causing this issue, and you should try to update all of them via the manufacturer's website.

 

https://helpx.adobe.com/photoshop/kb/plug-ins-photoshop-troubleshooting.html

 

Thank you,
Cory

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New Here ,
May 05, 2023 May 05, 2023

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Great, a good place to start. Thank you. Will let you know if that helps.

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Community Expert ,
May 05, 2023 May 05, 2023

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Hi @22tanguera how is your M: drive connected for your scratch disk? Local or external? Connections?

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Community Expert ,
May 05, 2023 May 05, 2023

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Sorry, I described a little bit unclear.

Open the Creative Cloud Desktop Client and then reset the app with

Win: Ctrl + Alt + R

Mac: Cmd + Opt + R

 

 

If that fails, try to repair :  https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html 

If this doesn't help go uninstall/reinstall per the link above

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce GTX 1050 Ti - Windows 10 Pro 22H2 -- LR-Classic 12.3 - Photoshop 24.5 - Nik Collection 6 - Topaz Sharpener AI

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