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AJAY233
Inspiring
February 20, 2022
Answered

Photoshop Crashing on SPLASH - Initializing tools

  • February 20, 2022
  • 7 replies
  • 1069 views

Randomly this morning I started up Photoshop as I do most days and it crashed. Tried several times and each time crashed on SPLASH Screen - Initilizing tools. I update to the latest version, same issue. I downgraded to a previous version, same issue. I can't send my crash logs as when the crash log screen starts up it also crashes... 😞 please help.

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Correct answer AJAY233

Had to do a full windows install to fix this. Never mind.

 

7 replies

AJAY233
AJAY233AuthorCorrect answer
Inspiring
February 21, 2022

Had to do a full windows install to fix this. Never mind.

 

AJAY233
AJAY233Author
Inspiring
February 20, 2022

Hello again, unfortunatleyu this has not resolved the issue. Completeley removed all Adobe products using the tool hoping a fresh start would help. Reinstalled Photosopshop and now joy. It would appear to be the only app I have that does not work. Any more ideas?

AJAY233
AJAY233Author
Inspiring
February 20, 2022

Hi Ged, I did try that a few uinstalls/installs ago. I shall give it another go now that I have installed and updated to altest version again.

Ged_Traynor
Community Expert
Community Expert
February 20, 2022

Try using the Adobe Cleaner Tool

AJAY233
AJAY233Author
Inspiring
February 20, 2022

Alas I do not have this, I think because it is crashing on a new install (I uinstalled/reinstalled) nothing has initialised as it crashes at the startup.

 

 

Ged_Traynor
Community Expert
Community Expert
February 20, 2022

Hi

Try deleting the preferences file from this location

C:\Users\User Name\AppData\Roaming\Adobe\Adobe Photoshop 2022\Adobe Photoshop 2022 Settings

AJAY233
AJAY233Author
Inspiring
February 20, 2022

Oh also, forgot to mention, I have tried the CTRL-ALT-SHIFT etc. on startup to disbale addons/plugins. No joy I am afraid.