Inspiring

P: Photoshop hangs when using smart objects

Forum|Forum|3 years ago
November 28, 2022
67 replies
9896 views

Unfortunately with the recent updates Photoshop becomes slower and more buggy. Expecially when using smart objects. Sometimes when I drag a smart object from one canvas to another, Photoshop hangs for several seconds. This has never happened before. It also sometimes hangs when I just move smart objects around. Sometimes Photoshop won't response any more at all and I have to kill the task. Weirdly enough the GPU usage is as about 70% for Photoshop all the time in those situations. So something is going on. Again - something that only started to happen recently.

Any ideas what's going on here? I don't want to have to revert to an older version again.

Windows

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Andreas ReschAuthor

Inspiring

That's fine. As long as the thread stays in the "Bug" section.

Kevin Stohlmeyer

Community Expert

@Andreas Resch I've requested this be combined with the other thread. We're duplicating/overlapping efforts with two split threads for the same issue.

Andreas ReschAuthor

Inspiring

I answered this in the other thread. It's a clean install. And the other side of the tests are on two Mac machines, which isn't a great benchmark either. But if this happens on two differnt PCs, there's something to it, right?

TheDigitalDog

Inspiring

So this is not an issue of my main PC, it definitely is a bug.
By @Andreas Resch

A bug between what and what?
We can't get to the bottom of this until we can replicate it and so far, not the case. Don't assume that whatever is the cause of the issue affects a large number of users OR is not a common conflict on both of your systems! If there is a software conflict with say, antivirus software on both of your machines, yeah, it's a bug with the software but not Photoshop alone.

You have a lot more work to do than just the installation of Photoshop on a 2nd machine.
Now make a completely clean install of the OS and just PS and test; what is the result? That kind of testing provides useful data towards a resolution.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

Andreas ReschAuthor

Inspiring

I've now installed Photoshop 2023 on my second PC to see if there are any differences - different GPU, Windows 10 as well. And the issue is the same. The same lag when I drag a transparent layer into the test file. So this is not an issue of my main PC, it definitely is a bug.

Andreas ReschAuthor

Inspiring

Thanks for trying. That's really disappointing. The experience shouldn't be that different. I'm working on quite a powerful machine as well. I guess I will have to file that as a bug then. Not sure what else can be done.