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Participating Frequently
September 17, 2024

P: PS 25.12 on MacOS 15 Menu Buttons freeze after using Camera Raw/Liquify (Intel Macs)

  • September 17, 2024
  • 145 replies
  • 31358 views

MacOS Sequoia 15

Photoshop 2024 and Photoshop (Beta)

Top menu not working after opening camera raw filter from Photoshop, making an edit and going back to Photoshop. 

Steps to reproduce
Open an image in Photoshop, make edits as usual

Select Filter > Camera Raw Filter

Make an edit, like adding a Vignette
Click OK to go back to image
Click on any item in the top menu - nothing is clickable

Must force quit application and reopen for menu items to be clickable again

 

145 replies

Participating Frequently
September 26, 2024

Can you provide a link to Photoshop 25.11.0.  I cannot find it.

 

Mike

Legend
September 26, 2024

Try starting the computer in Safe Mode to see if some other software is causing problems. I am not seeing this on either Intel or M1 so I have to wonder if something else is going on with these reports.

https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac

Participating Frequently
September 26, 2024

@zhia06 @michaelgc @volkan_0021 - I just installed the previous version of Photoshop - V 25.11.0, and I am no longer having the issue.  Thanks for posting @zhia06!!! 

Participating Frequently
September 26, 2024

Yesterday, I hacked at Photoshop for over five hours doing most of what you just posted.  No joy.

 

Mike

Participant
September 26, 2024

Opté por desinstalar Photoshop e instalando una versión anterior, así dejó de darme ese error. 

Participant
September 26, 2024

Opté por desinstalar Photoshop e instalando una versión anterior, así dejó de darme ese error. 

Participant
September 26, 2024

I experience this exact same problem with both Photoshop 2024 and Photoshop Beta on both my MacBook Pro (Intel chip) and my Mac Studio (M2 chip).  I have reset preferences with no effect.

Participating Frequently
September 26, 2024

@volkan_0021 and @michaelgc - have you had any luck yet?  I still can't use it after trying everything

Participant
January 8, 2025

After editing an image using the Camera Raw Filter (within the Filter menu), the top Photoshop menu bar on my Macbook Pro becomes unresponsive; I can't access any of the menus no matter what I do or where I click. At the same time, other app menus and the main Finder menu on my computer work fine. Once I go back into Photoshop, I can click around and use keyboard shortcuts but nothing happens when I click on the menu (File, Edit, Image, Layer, Filter, etc). I have the most up to date versions of Mac OS (Sequioa 15.2) and Photoshop 2025 (26.2.0). The only way around it is for me to quit Photoshop and relaunch it, but the menu becomes unusable again once I use the Camera Raw Filter so it's an endless cycle 😞

Bojan Živković11378569
Community Expert
Community Expert
January 8, 2025

Have you tried resetting preferences? It can sometimes solve weird problems.

Participating Frequently
September 26, 2024

@Sameer K @NB, colourmanagement 

I have completed the below suggestions and I am still unable to use the Photoshop Top Menu Bar after I use the Filter > Camera Raw Filter tool and go back to the image.The only way I can use Photoshop again is to do a Force Quit to reopen the application. I uploaded a screen capture of the process in another post in this thread and sys info. 

 

  1. Reset Photoshop Preferences
  2. Removed the Preferences Folder
  3. Allowed Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy
  4. Unchecked Multithreaded Compositing - and restarted Photoshop.
  5. Uncheck "GPU Compositing" - then restarted Photoshop. 
  6. Ran the Adobe CC cleaner tool, and reinstalled Photoshop for the 3rd time
Legend
September 25, 2024

You probably have some other issue that is specific to your computer setup, since this isn't a universal problem. Photoshop is working correctly for me on both Intel and M1 Macs..