Participant

Photoshop needs system update to install (DMG & Windows)

Forum|Forum|1 year ago
May 11, 2024
3 replies
4449 views

I'm unable to install photoshop, im on windows 11 pro 23H2, i9-12900K 3.20 GHz, 3080ti, 64gbs ddr5.. I dont understand why it won't let me install. Any help would be appreciated.

Windows

L

luca_1704

Participant

Try this

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

C

Caballou

Participant

Did you solve it? I had exactly the same problem and indeed as mentioned here, the solution was to use another browser (I had the error in Opera GX and I was able to solve it with Edge). There the CC .exe was downloaded correctly and I was able to install Photoshop from the platform. I hope it helps anyone who has the same problem. Regards

D Fosse

Community Expert

That obviously doesn't make any sense and is incorrect.

Are you installing from the CC desktop app (as you should)? Is that where you're seeing that message? Please show a screenshot.

Q

Quinton37328487noceAuthor

Participant

Okay so i might sound dumb here but when i try to download the CC app it downloads as a .DMG file and as far as i know thats for mac? But, i was trying to download from the website.

D Fosse

Community Expert

Ah, OK. You probably just need to find the Windows installer 🙂 DMG is indeed for Mac.

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