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Participating Frequently
September 17, 2024

P: PS 25.12 on MacOS 15 Menu Buttons freeze after using Camera Raw/Liquify (Intel Macs)

  • September 17, 2024
  • 145 replies
  • 31298 views

MacOS Sequoia 15

Photoshop 2024 and Photoshop (Beta)

Top menu not working after opening camera raw filter from Photoshop, making an edit and going back to Photoshop. 

Steps to reproduce
Open an image in Photoshop, make edits as usual

Select Filter > Camera Raw Filter

Make an edit, like adding a Vignette
Click OK to go back to image
Click on any item in the top menu - nothing is clickable

Must force quit application and reopen for menu items to be clickable again

 

145 replies

Participant
September 22, 2024

I have the same problem since the update came. There should be an urgent solution to this.

Participating Frequently
September 20, 2024

How would resetting preferences change the functionality of top menu bar? I am talking about the File, Edit, Image, Layer, etc. Not the tools menu.  

Unfortunately, I am unable to try until Monday.  I am also going to check using keystrokes.  

Legend
September 20, 2024

Working fine here.

Ged_Traynor
Community Expert
Community Expert
September 20, 2024

@Patty248993045taj Photoshop version 2024 has not yet been tested to run on MacOS Sequoia 15 as far as I'm aware, you can try manually resetting your Photoshop preferences to see if that helps
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

Participant
September 17, 2024

Hi, ive updated photoshop to the latest and the top menu bar with file, edit, image, layer etc, works for a little bit then it becomes unuseable, it goes sort of blurry and is unclickable, i then cant finish work and is making photoshop completely unuseable. Any tips or has this happened to anyone before. Thanks in advance for ur support. 
ive attached a video so you can see

Ged_Traynor
Community Expert
Community Expert
September 17, 2024

@michelle23453053xjps try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html