Photoshop voltando para a ferramenta anterior ao selecionar outra.

Report · Aug 30, 2024

Existe um bug que eu enfrento já há anos, e não sei se há alguma forma de corrigir.

Basicamente, quando eu seleciono uma ferramenta qualquer e depois vou selecionar uma nova, o Photoshop fica voltando para a ferramenta anterior.

Por exemplo: Uso a ferramenta Remover, e após isso, preciso usar o Zoom pra ajustar a foto. Quando vou arrastar o Zoom, o Photoshop retorna para a ferramenta Remover e faz um traçado de remoção e não o zoom. Isso realmente é irritante e não sei se é um bug conhecido. Gostaria de saber se tem algo que pode corrigir.

Report · Aug 30, 2024

That should not happen. Try resetting the preferences. Try using the keyboard shortcut to change tools, for example, hit Z for the zoom tool and see if it still happens.

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist

Report · Jun 29, 2025

Isso também acontece comigo, há muito tempo.
Essa é a primeira vez que procuro uma solução para isso e pelo visto não é só comigo que isso acontece.

Meu photoshop está sempre atualizado e esse bug existe a muito tempo.

Report · Jun 29, 2025

Hi!

Did you try Melissa's suggestion, and did it help?

Michelle

Report · Jun 30, 2025

Eu acho que ela não entendeu o meu problema, na verdade, porque essa "solução" não tem nada a ver com o problema em si. Eu continuo com o mesmo problema.

Eu uso mesa digitalizadora, mas mesmo não usando ela, continuo com o problema. Se eu uso o teclado... O problema continua. Se clico no ícone direto com o mouse, advinha... Continua! Hahaha

Report · Jun 30, 2025

Hi @Andersoncosta.pd! Thank you for reaching out! I'm sorry to hear that you're facing trouble with Photoshop.

Could you please share more details, like your system configuration? From Help> System Info> Copy and paste it into a text file and attach it to your response. Additionally, a screen recording of the problem would be incredibly helpful. You can share via Google Drive, WeTransfer, or another public file-sharing platform with your response.

While we wait, you can try out these fixes.

1) Sometimes, a corrupted preferences file can cause all sorts of trouble. As Melissa suggests, you can try resetting the preferences to their default state. I recommend backing them up first before resetting. For steps and further information, you can refer to this Helpx article: https://adobe.ly/44rgEP8

2) Try resetting all tools.

Right-click on any tool icon in the Tools panel.
From the context menu that appears, select "Reset All Tools."

Let us know how it goes!

Cheers!

Noel

Report · Jun 30, 2025

Hi Noel.
Resetting the tools has no effect.
I'm having trouble recording the screen, because every time I try the error just doesn't happen.

Adobe Photoshop Version: 26.8.1 20250624.r.8 5e0d05d arm64 Number of Launches: 487 Operating System: Mac OS 16.0.0 System architecture: Apple M1, DOTPROD, HybridCPU(4:4) Physical processor count: 8 Built-in memory: 16384 MB Free memory: 8946 MB Memory available to Photoshop: 11657 MB Memory used by Photoshop: 80 % Crash Handler: Adobe DCX Version: 9.5.0 SAM SDK Version: 13.1.2 ACP.local Status: - SDK Version: 5.4.0 - Core Sync Status: Reachable and compatible - Core Sync Running: 7.4.0.31 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: v5.0.0-beta.11 Adobe Firefly: Please use any generative AI feature to view the latest version. OpenColorIO version: 2.4.2 C2PA library version: adobe_c2pa/0.14.2 c2pa-rs/0.43.0 NGL Version: 1.40.0.10 Chalkboard: Disabled. Chalkboard Doc Create: Disabled. Precise Color Management for HDR Display: Enabled. Alias Layers: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 2 Font Preview: Medium HarfBuzz Version: 8.4.0 TextEngine: ATE 7.9.0 (d611361) ======= GPU
Native API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: Apple M1
GPUVendor: APPLE
Apple M1 UNKNOWN, APPLE
IsNativeGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 12,713 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: (0, 0) -> (5120, 2880) Display scale: 2 High DPI Monitor Main Display Display Type: SDR ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
/Applications/Adobe Photoshop 2025/Adobe Photoshop 2025.app/Contents/MacOS/sniffer -baseTimeMS=75897446 -comment=Photoshop Version: Adobe Photoshop 26.8.1 20250624.r.8 5e0d05d arm64

[0 ms]
Start GetSnifferResult

[214 ms]
Start sniffer 2025-06-30 12:17:51
# Photoshop Version: Adobe Photoshop 26.8.1 20250624.r.8 5e0d05d arm64
sniffer -baseTimeMS=75897446 -comment=Photoshop Version: Adobe Photoshop 26.8.1 20250624.r.8 5e0d05d arm64

{19 ms}
Start platform native
# displays: 1
Display 0
Display: 2
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (5,120, 2,880)
Dimensions: (5,120 2,880)
Display scale: 2
Physical size: (599.3 340.242)
Pixel size: (0.117051 0.11814)
Dynamic range: (0 1)
Attached Device: (DeviceID name=Apple M1 index=0)

# devices: 1
Device 0
Name: Apple M1
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 1
2
GPU accessible RAM: 12,713 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 12,713 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{142 ms}

{142 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Apple M1
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 12,713 MB
VRAM: 12,713 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Jun 10 2025 12:27:08))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 2,372 GB / s
Compute score: 9,826.1
Device name string: Apple M1
Device vendor string: Apple
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{213 ms}

Exit code kExitNormal
End sniffer 2025-06-30 12:17:51
[kStatusNormal, kExitNormal]

[214 ms]
Finish RunAllAPIs

[215 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription Serial number: 96040921327533074243 GUIDBucket: Composite Core GPU (comp_core_gpu): on Composite Core Threads (MultithreadedCompositing): on Composite Core UI (CompositingDocumentTabUI): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Application folder: /Applications/Adobe Photoshop 2025/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 228,3G, 35,0G free Required Plugins folder: /Applications/Adobe Photoshop 2025/Adobe Photoshop 2025.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2025/Plug-ins/ Installed components: dvametadata.framework dvametadata 25.2.0.1 AdobeXMPScript.framework AdobeXMPScript 79.9690a87fc 79.9690a87fc libdynamic-napi.framework Torq Native local ICUUnicode.framework ICUUnicode 14.2.2.6bc0507 ICUConverter.framework ICUConverter 14.2.2.6bc0507 AdobeCrashReporter.framework AdobeCrashReporter 16.6.0.202408200234_79b4529 boost_system.framework boost_system 1 AdobeACE.framework AdobeACE 6.0.1 79.ffa74136341. dvanet.framework dvanet 25.2.0.1 AdobeOwl.framework AdobeOwl MediaCoreIF.framework MediaCoreIF 25.2.0.1 dvascripting.framework dvascripting 25.2.0.1 dvatemporalxmp.framework dvatemporalxmp 25.2.0.1 dvaappsupport.framework dvaappsupport 25.2.0.1 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 6.1.1 79.4abff3a. AIDE.framework AIDE 6.4.0 79.0edcdaae dynamiclink.framework dynamiclink 25.2.0.1 dvaaccelerate.framework dvaaccelerate 25.2.0.1 dvametadataui.framework dvametadataui 25.2.0.1 AdobeARE.framework AdobeARE AdobePDFPort.framework AdobePDFPort dvaevefactory.framework dvaevefactory 25.2.0.1 dvastorage.framework dvastorage 25.2.0.1 ICUInternationalization.framework ICUInternationalization 14.2.1.6317df5 boost_filesystem.framework boost_filesystem 1 dvaworkspace.framework dvaworkspace 25.2.0.1 AdobeBIB.framework AdobeBIB 4.0.0 79.ffa74136341. AdobeXMPFiles.framework AdobeXMPFiles 79.9690a87fc 79.9690a87fc AdobeLinguistic.framework 16.1.0.792708d dvaplayer.framework dvaplayer 25.2.0.1 filterport.framework filterport 29.0.0.2 PlugPlugOwl.framework PlugPlugOwl 12.0.0.14 dvaaudiotoolkit.framework dvaaudiotoolkit 25.2.0.1 AdobeAGM.framework AdobeAGM 7.1.0 79.ffa74136341. dvaadameve.framework dvaadameve 25.2.0.1 AdobeSVGRE.framework AdobeSVGRE 9.3.0 "79.5724c48." AdobePDFL.framework AdobePDFL 17.0.0 79 . 3325af6e dvavulcansupport.framework dvavulcansupport 25.2.0.1 dvacore.framework dvacore 25.2.0.1 aiport.framework aiport 29.0.0.2 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 6.1.1 79.4abff3a. dvatransport.framework dvatransport 25.2.0.1 xerces.framework xerces 3.2.3.0 exo.framework exo 25.2.0.1 AdobeXMP.framework AdobeXMPCore 79.9690a87fc 79.9690a87fc AdobeJP2K.framework AdobeJP2K 4.0.3 79.6311509 dvaaudiodevice.framework dvaaudiodevice 25.2.0.1 LogSession.framework LogSession 8.2.0.16 PlugPlugExternalObject.framework 12.0.0.14 utest.framework utest 1 AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.6336193. dvametadataapi.framework dvametadataapi 25.2.0.1 AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.ffa74136341. CloudAILib.framework CloudAILib 29.0.0.2 SPBasic.framework SPBasic 29.0.0.2 dvacaptioning.framework dvacaptioning 25.2.0.1 AdobeCoolType.framework AdobeCoolType 10.0.3 79.ffa74136341. boost_regex.framework boost_regex 1 boost_program_options.framework boost_program_options 1 dvamediatypes.framework dvamediatypes 25.2.0.1 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 1 dvauxpui.framework dvauxpui 25.2.0.1 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 9.0.0.56718 79.a22178b4 dvaui.framework dvaui 25.2.0.1 dvauxphost.framework dvauxphost 25.2.0.1 MacMemory.framework MacMemory 29.0.0.2 boost_thread.framework boost_thread 1 AILib.framework AILib 29.0.0.2 ICUData.framework ICUData 14.2.2.6bc0507 dvamarshal.framework dvamarshal 25.2.0.1 aifm.framework aifm 29.0.0.2 Unified Extensibility Platform uxp-8.3.0-uxp-b1d8c85 UPIC 2.6.0 Required plugins: Accented Edges 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 26.8.1, © 2014-2025 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 26.8 © 1993-2025 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 17.4.1 (2280), Copyright © 2025 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 17.4.1 (2280), Copyright © 2025 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 26.8 © 2002-2025 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 26.8 © 1993-2025 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 26.8 © 2003-2025 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 26.8 © 2003-2025 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 26.8 © 1993-2025 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 26.8 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 26.8 © 2012-2025 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 26.8 © 1990-2025 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 26.8 © 2024-2025 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 26.8, Copyright © 2002-2025 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Ink Outlines 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 26.8 © 2001-2025 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 26.8 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 26.8.1, © 2002-2025 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 26.8.1, © 2002-2025 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 26.8.1, © 2001-2025 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 26.8 © 1993-2025 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 26.8 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 26.8 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 26.8 © 1993-2025 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 26.8 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 26.8 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 26.8 © 1990-2025 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 26.8 © 1990-2025 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 26.8 © 1993-2025 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Parametric Filter 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin” Patchwork 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 26.8 © 1989-2025 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 26.8 © 1993-2025 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 26.8 © 1989-2025 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 26.8 © 1989-2025 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Radial Blur 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 26.8 © 2003-2025 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 26.8 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 26.8 © 2012-2025 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 26.8.1, © 1999-2025 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 26.8, © 2002-2025 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shear 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 26.8 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 26.8 © 1993-2025 Adobe. All rights reserved. - from the file “Solarize.plugin” SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin” Spatter 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 26.8 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Substance 3D Viewer 0.25.0 © 2024-2025 Adobe. All rights reserved. - from the file “Substance3DViewerForPs.plugin” Sumi-e 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 26.8 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Underpainting 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 26.8 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 26.8.1, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 26.8 © 1989-2025 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 26.8.1, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: NONE Duplicate and Disabled plugins: NONE Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 9.1.1.3 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-9.1.1/" CmdN: 1.25.23
FMS: 1.9.9
UAM: 1.2.8
UAB: 2.18.0-16
UAB4: 5.22.0 Loaded at: 109 ms - launch time impact: 153 ms ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 30.16.0.0 - from the file "Required Folder" Loaded at: 4391 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 30.26.0.0 - from the file "Required Folder" CC Libraries Panel (Prepared) 4.11.89.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_4_11_89/" CAPTURE: 2.0.41 STOCK: 4.2.7 In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder" Loaded at: 113 ms - launch time impact: 0 ms Content Credentials (Loaded) 0.51.4.0 - from the file "Required Folder" Loaded at: 4346 ms - launch time impact: 0 ms Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder" Photoshop Adjustments Panel (Loaded) 2.3.7.0 - from the file "Required Folder" Loaded at: 4391 ms - launch time impact: 3 ms Photoshop UXP Export-As (Prepared) 5.12.1.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 4.7.0.0 - from the file "Required Folder" Loaded at: 4391 ms - launch time impact: 0 ms Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder" Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Share Panel (Prepared) 1.0.19.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder" Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.substance-3d.viewer.ps/" IC popup message (Loaded) 1.0.0.0 Loaded at: 4288 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 4289 ms - launch time impact: 0 ms Discover Panel (Loaded) 2505.123.1.1 - from the file "Required Folder" Loaded at: 4392 ms - launch time impact: 18 ms Neural Filters (Registered) 1.15.0.102 - from the file "Required Folder" Scan time: 0 ms - entries: 43 Installed TWAIN devices: NONE

Report · Jul 01, 2025

Hi @amalerohigh, Thanks for sharing the system information! I appreciate the effort!

I'm sorry that resetting all the tools didn't help. Did you try resetting the preferences? If not, try turning off "Spring-loaded Tool Shortcuts" in Photoshop first. It seems like this could be causing the issue.

1) Go to the Photoshop menu (top left) and select Preferences > Tools.
2) In the Tools preferences panel, uncheck the box labeled “Spring-loaded Tool Shortcuts.”
3) Click OK to apply the changes.

4) Restart Photoshop to ensure the setting takes effect

Let us know how it goes!

Cheers!

Noel