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photoshop will not open

New Here ,
Jun 24, 2024 Jun 24, 2024

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help when i open photo shop it loads ant then it says that commands cannot be executed because invalid filename and when i click ok it says that photoshop cannot be initialized because the file name is invalid

please help me i don't know how to fix it and without  photoshop i can't do my work

Bug Unresolved
TOPICS
Windows

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2 Comments
Community Expert ,
Jun 24, 2024 Jun 24, 2024

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Which version of Photoshop and OS.

Does this happen with all images or just this one?

Have you tried resetting the Photoshop preferences, which you can do under the General tab Preferences / Settings?

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Community Expert ,
Jun 24, 2024 Jun 24, 2024

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HI!

Have you tried uninstalling Photoshop and then reinstalling it? If Derek's suggestion of resetting your preferences doesn't work, I would suggest trying to uninstall it, use the Creative Cloud cleaner, and then reinstalling the program.

Michelle

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