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Select tool not working Aug 2024

Community Beginner ,
Aug 17, 2024 Aug 17, 2024

My select tool no longer works. I get an error message that says "Could not complete your request select subject classifier model not loaded correctly". 

How do I fix this please?  

Bug Unresolved
TOPICS
Web , Windows
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1 Comment
Community Expert ,
Aug 18, 2024 Aug 18, 2024
LATEST

 

@La sardegna  

 

This is a known issue and Adobe is working on a fix. One workaround from staff until the issue is fixed is this:

"As a workaround, you can use the menu item at the top to use Select Subject instead of clicking on the canvas."

Does that help?

 

Jane

 

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