Some of the applications components are missing from the Application directory. Please reinstall...

[lukad39284110]

Hello,

I wouldn't be posting another post about this issue, but everything I have tried so far, nothing worked. I still get the same error message. I am hoping there is an easy fix.

It works on my laptop, but not on my PC, which runs on Windows 10.

I tried reinstalling and removing everything connected to photoshop several times and in different ways. Nothing works.

Best,

Luka

[CoryShubert]

Hi @lukad39284110 sorry to hear this. Curious if you have tried Ps 24.2.1 and if you are getting the same error?

Are you able to rollback to a previous version of Ps?

https://helpx.adobe.com/download-install/using/install-previous-version.html

[lukad39284110]

Hi @CoryShubert 

I tried several older version and the result is still the same, unfortunately.

[CoryShubert]

Thank you for the update @lukad39284110 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually  

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

[kevin stohlmeyer]

Hi @lukad39284110 are you installing on the local C: Drive (same as the OS system folders)?

[Vita28905635d81r]

Dear community,

I have freshly installed Photoshop 24.2.1 from the creative cloud platform on Windows 11 Pro.

The following message is shown: Some of the application components are missing from the Application directory. Please reinstall the application.

Uppon clicking OK nothing happens. I tried reinstalling the same version and also older ones. Restarted the computer between. The problem is the same every time.

Is anyone able to provide a solution?

[Ged_Traynor]

Hi

Try using the Adobe cleaner tool

https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

[Vita28905635d81r]

Tried, did not work, same problem. Tried also updating windows visual studio and running photoshop on both graphics cards.

[kevin stohlmeyer]

@Vita28905635d81r are you installing Photoshop in the C: drive (Same drive as system and user folders)?

[Leonnoel]

Hello, 

I have the same problem and have tried everything, nothing works. Are there any other solutions?

Thank you

Leon

[kevin stohlmeyer]

@Leonnoel same question to you - where are you installing Photoshop?

[CoryShubert]

Hi everyone, making sure you all have cleaned your CC desktop app as this sounds like it is corrupt.

Has everyone walked through these steps as @Ged_Traynor listed and afterwards, does this issue persist?

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

[lukad39284110]

Sorry for a late reply. Yes, it's installed on my primary drive.

[lukad39284110]

I used the tool and the problem persists, unfortunately.