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unable to initialize Adobe Photoshop

New Here ,
Sep 12, 2024 Sep 12, 2024

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MarkKenneth_Marinda9954_0-1726133146460.png

Hi all I was hoping someone can help me with my problem when opening adobe photoshop. my error seems rare as there are limited resource I can find online and none work. I can't open photoshop for like a month now. hoping anyone can help, I can't reinstall as well because whenever im accessing apps on creative cloud the apps tab always show something went wrong.

 

thank you

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Windows

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1 Comment
Community Expert ,
Sep 12, 2024 Sep 12, 2024

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Try to reset the preferences of Photoshop using the steps described here:

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

Please backup your settings before resetting the preferences. You can check:

https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 23H2 -- LR-Classic 13.4 - Photoshop 25.11 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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