Urgent Help Needed: Purchased Adobe CC for $59, but still prompted to buy Photoshop and Illustrator

[sungwoo347341650mo4]

I bought Adobe yesterday and the website tells me to buy Photoshop and Illustrator again.

I also reported this issue yesterday, but one of adobe staff tried to find the Adobe website account issue on my computer and removed CC, reset my Google ID, turned off Windows Firewall, and finally he said that my language I use was the problem.

Could you please assist in resolving this matter promptly?

  

[Ged_Traynor]

@sungwoo347341650mo4 take a look here to see if it helps

https://helpx.adobe.com/ie/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

[Kevin Stohlmeyer]

@sungwoo347341650mo4 Edit: what language are you installing in your CC desktop app settings?