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nadiia33652490vgw2
Participating Frequently
November 16, 2023
Question

Аfter using generative fill, Photoshop crashes

  • November 16, 2023
  • 11 replies
  • 563 views

Every time I save a file in jpeg format after using generative fill, Photoshop crashes.
If you save it as a PSD, it won't crash.
It's a little tiring. What to do?
Photoshop 25.1
Windows 10 22H2

    This topic has been closed for replies.

    11 replies

    N
    nadiia33652490vgw2Author
    Participating Frequently
    November 30, 2023

    Adobe Photoshop Version: 25.2.0 20231121.r.196 12a6c2a x64

    Number of starts: 43

    Operating System: Windows 10 64-bit

    Version: 10 10.0.19045.3693

    System architecture: Intel Processor Family: 6, Model: 14, Incremental: 10 with MMX, SSE Integer, SSE Float, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2

    Number of physical processors: 6

    Processor Frequency: 2904 MHz

    Built-in memory: 32695 MB

    Free Memory: 21258 MB

    Memory available for Photoshop: 25132 MB

    Photoshop memory used: 71%

    Fault Handler: Adobe

    DCX version: 7.13.2

    SAM SDK version: 6.9.6

    ACP.local Status:

      - SDK Version: 3.4.0

      - Kernel synchronization state: Achievable and compatible

      - Run Core Sync: 7.0.0.9

      - Minimum kernel synchronization Required: 4.3.66.28

    SDK client version with real-time editing: 4.0.4

    C2PA Library Version: adobe_c2pa/0.7.6 c2pa-rs/0.25.2

    English version: 1.35.0.19

    Blackboard: Not working.

    D3D12 Warp Renderer: Disabled.

    Manta Canvas: On.

    Alias layers: Disabled.

    He’s out of his mind.

    Image fragment size: 1024 KB

    Image cache levels: 4

    View Font: Medium

    HarfBuzz version: 7.3.0TextEngine: универсальный текстовый редактор

     ======= GPU

    Stable built-in API: True

    Stable OpenGL API: True

    Stable OpenCL API: True

    GPUDeny:               0

    GPUForce:              0

    useGPU:                1

    useOpenCL:             1

    isGPUCapable:          1

    GPUName:               NVIDIA GeForce GTX 1050 Ti

    GPUVendor:             NVIDIA

    IsNativeGPUCapable:    1

    IsOpenGLGPUCapable:    1

    IsOpenCLGPUCapable:    1

    HasSufficientRAM:      1

      GPU accessible RAM:                 4,017 MB

      Required GPU accessible RAM:        1,500 MB

    UseGraphicsProcessorChecked:   1

    UseOpenCLChecked:              1

    Windows remote desktop:  0

    Windows available feature level:     12.1

    Windows required feature level:      12.0

    Windows has required feature level:  1

    Screen: 1

      Display area: top= 0, left= 0, bottom= 1080, right= 1920

      Display Type: SDR

     ------- Sniffer output

    [0 ms]

      Launch GPUSnifferThread

     

    [0 ms]

      Start RunAllAPIs

     

    [0 ms]

      "C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe" -baseTimeMS=861131969 -comment=Photoshop Version: Adobe Photoshop 25.2.0 20231121.r.196 12a6c2a x64

     

    [713 ms]

      Start sniffer 2023-11-30 10:12:59

      # Photoshop Version: Adobe Photoshop 25.2.0 20231121.r.196 12a6c2a x64

      C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe -baseTimeMS=861131969 -comment=Photoshop Version: Adobe Photoshop 25.2.0 20231121.r.196 12a6c2a x64

     

      {95 ms}

      Start platform native

        # displays:                   1

        Display 0

          Display:                      \\.\DISPLAY1

          Main:                         TRUE

          Built in:                     FALSE

          Stereo:                       FALSE

          Bounds:                       (0, 0) -> (1,920, 1,080)

          Dimensions:                   (1,920 1,080)

          Physical size:                (0 0)

          Pixel size:                   (0 0)

          Dynamic range:                (0 1)

          Potential dynamic range:      (0 1)

          Reference dynamic range:      (0 0)

          Attached Device:              (DeviceID name=NVIDIA GeForce GTX 1050 Ti index=0)

       

        # devices:                    1

        Device 0

          Name:                         NVIDIA GeForce GTX 1050 Ti

          Preferred:                    TRUE

          Power Envelope:               UNKNOWN

          Attachment:                   UNKNOWN

          # attached displays:          1

            \\.\DISPLAY1

          GPU accessible RAM:                4,017 MB

          VRAM:                              4,017 MB

          Dedicated System RAM:                  0 MB

          Shared System RAM:                17,141 MB

          API version:                  12.0 (12.0)

          Device version:               12.0 (12.0)

          Vendor name:                  NVIDIA

          Driver date:                  2023-10-26  000000.000000-000

          Driver age:                   1 month

          Driver version:               31.0.15.4601

          Supports UMA:                 UNSUPPORTED

          D3D-ID:                       7298

      End platform native

      {272 ms}

     

      {272 ms}

      Start platform OpenGL

        # displays:                   1

        Display 0

          Display:                      \\.\DISPLAY1

          Main:                         TRUE

          Built in:                     FALSE

          Stereo:                       FALSE

          Bounds:                       (0, 0) -> (1,920, 1,080)

          Dimensions:                   (1,920 1,080)

          Physical size:                (0 0)

          Pixel size:                   (0 0)

          Dynamic range:                (0 1)

          Potential dynamic range:      (0 1)

          Reference dynamic range:      (0 0)

          Attached Device:              (DeviceID name=NVIDIA GeForce GTX 1050 Ti/PCIe/SSE2 index=0)

       

        # devices:                    1

        Device 0

          Name:                         NVIDIA GeForce GTX 1050 Ti/PCIe/SSE2

          Preferred:                    TRUE

          Power Envelope:               INTEGRATED

          Attachment:                   UNKNOWN

          # attached displays:          1

            \\.\DISPLAY1

          GPU accessible RAM:                4,212 MB

          VRAM:                              4,212 MB

          Dedicated System RAM:                  0 MB

          Shared System RAM:                17,141 MB

          API version:                  2.1 (2.1.2 NVIDIA 546.01)

          Device version:               2.1 (2.1.2 NVIDIA 546.01)

          Vendor name:                  NVIDIA

          Driver date:                  2023-10-26  000000.000000-000

          Driver age:                   1 month

          Driver version:               31.0.15.4601

          GLSL version:                 1.20 (1.20 NVIDIA via Cg compiler)

      End platform OpenGL

      {560 ms}

     

      {560 ms}

      Start platform OpenCL

        # displays:                   0

       

        # devices:                    1

        Device 0

          Name:                         NVIDIA GeForce GTX 1050 Ti

          Preferred:                    TRUE

          Power Envelope:               DISCRETE

          Attachment:                   UNKNOWN

          # attached displays:          0

          GPU accessible RAM:                4,294 MB

          VRAM:                              4,294 MB

          Dedicated System RAM:                  0 MB

          Shared System RAM:                     0 MB

          API version:                  3.0 (OpenCL 3.0 CUDA)

          Device version:               3.0 (OpenCL 3.0 CUDA)

          Vendor name:                  NVIDIA

          Driver date:                  UNKNOWN

          Driver age:                   UNKNOWN

          Driver version:               UNKNOWN

          Bandwidth:                    94 GB / s

          Compute score:                877.729

          Device name string:           NVIDIA GeForce GTX 1050 Ti

          Device vendor string:         NVIDIA Corporation

          Platform name string:         NVIDIA CUDA

          Platform vendor string:       NVIDIA Corporation

      End platform OpenCL

      {689 ms}

     

      Exit code kExitNormal

      End sniffer 2023-11-30 10:12:59

    [kStatusNormal, kExitNormal]

     

    [714 ms]

      Finish RunAllAPIs

     

    [1838 ms]

      Start GetSnifferResult

     

    [1838 ms]

      Finish GetSnifferResult

     

     ------- Sniffer output

     ======= GPU

    Тип лицензии: Подписка

    Серийный номер: 96380189887173337774

    GUIDBucket:

    Composite Core GPU (comp_core_gpu): on

    Composite Core Threads (MultithreadedCompositing): on

    Composite Core UI (comp_core_ui): off

    Composite Core Feature Prefs (CompCoreFeaturePrefs): off

     

    Программная папка: C:\Program Files\Adobe\Adobe Photoshop 2024\

    Путь для временных файлов: C:\WINDOWS\TEMP\

    Асинхронный ввод/вывод рабочей памяти Photoshop включен

    Рабочие диски:

        Загрузочный, 232,3Г, 81,4Г пусто

    Папка обязательных подключаемых модулей: C:\Program Files\Adobe\Adobe Photoshop 2024\Required\Plug-ins\

    Папка основных подключаемых модулей: C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\

     

    Установленные компоненты:

       ACE.dll   ACE 2023/07/11-03:51:57   79.4142c44   79.4142c44

       act_tracing.dll   Copyright (c) 2021 Adobe. All Rights Reserved   1.0.58  

       AdobeLinguistic.dll   Adobe Linguisitc Library   2d5dab2  

       AdobeOwl.dll   Adobe Owl   5.5.0  

       AdobePDFL.dll   PDFL 2023/07/07-12:59:17   79.62ab650   79.62ab650

       AdobePIP.dll   Adobe Product Improvement Program   8.2.0.16  

       AdobeSVGAGM.dll   AdobeSVGAGM   79.1887391   79.1887391

       AdobeXMP.dll   Adobe XMP Core 2023/06/25-20:01:55   79.1462899   79.1462899

       AdobeXMPFiles.dll   Adobe XMP Files 2023/06/25-20:01:55   79.1462899   79.1462899

       AdobeXMPScript.dll   Adobe XMP Script 2023/06/25-20:01:55   79.1462899   79.1462899

       AGM.dll   AGM 2023/07/11-03:51:57   79.4142c44   79.4142c44

       AID.dll   AID DLL   1.0.0.58  

       AIDE.dll   AIDE 2023/07/11-13:54:27   79.43e3035   79.43e3035

       aifm.dll   AIFM   1.0   23.68434

       AILib.dll   Adobe Illustrator 2024   28.0.0  

       aiport.dll   AIPort   1.0   23.68434

       ARE.dll   ARE 2023/07/11-03:51:57   79.4142c44   79.4142c44

       AXE8SharedExpat.dll   AXE8SharedExpat 2023/06/25-20:01:55   79.8fc6e4e   79.8fc6e4e

       AXEDOMCore.dll   AXEDOMCore 2023/06/25-20:01:55   79.8fc6e4e   79.8fc6e4e

       BIB.dll   BIB 2023/07/11-03:51:57   79.4142c44   79.4142c44

       BIBUtils.dll   BIBUtils 2023/07/11-03:51:57   79.4142c44   79.4142c44

       boost_chrono.dll   photoshopdva   22.0.0  

       boost_date_time.dll   photoshopdva   22.0.0  

       boost_filesystem.dll   photoshopdva   22.0.0  

       boost_regex.dll   photoshopdva   22.0.0  

       boost_system.dll   photoshopdva   22.0.0  

       boost_threads.dll   photoshopdva   22.0.0  

       CoolType.dll   CoolType 2023/07/11-03:51:57   79.4142c44   79.4142c44

       CRClient.dll   Adobe Crash Reporter Client DLL   13.2.0.202308091502_65b8636  

       DirectML.dll   DirectML Redistributable Library   1.10.1+230125-1155.1.dml-1.10.177341d  

       dnssd.dll   Bonjour   3,0,0,2  

       dvaaccelerate.dll   photoshopdva   22.0.0  

       dvaappsupport.dll   photoshopdva   22.0.0  

       dvaaudiodevice.dll   photoshopdva   22.0.0  

       dvaaudiodsp.dll   photoshopdva   22.0.0  

       dvacore.dll   photoshopdva   22.0.0  

       dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  

       dvamarshal.dll   photoshopdva   22.0.0  

       dvamediatypes.dll   photoshopdva   22.0.0  

       dvametadata.dll   photoshopdva   22.0.0  

       dvametadataapi.dll   photoshopdva   22.0.0  

       dvametadataUI.dll   photoshopdva   22.0.0  

       dvanet.dll   photoshopdva   22.0.0  

       dvaplayer.dll   photoshopdva   22.0.0  

       dvascripting.dll   photoshopdva   22.0.0  

       dvatransport.dll   photoshopdva   22.0.0  

       dvaui.dll   photoshopdva   22.0.0  

       dvavulcansupport.dll   photoshopdva   22.0.0  

       dynamic-torqnative.dll   Unified Extensibility Platform   uxp-7.3.0-6  

       dynamiclink.dll   photoshopdva   22.0.0  

       ExtendScript.dll   ExtendScript 2022/08/18-12:50:45   82.4   82.4

       filterport.dll   FilterPort   1.1   O

       icucnv73.dll   International Components for Unicode    Build 14.0.1.04ee3a5  

       icuin73.dll   International Components for Unicode    Build 14.0.1.04ee3a5  

       icuuc73.dll   International Components for Unicode    Build 14.0.1.04ee3a5  

       ippcc.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)  

       ippcck0.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)  

       ippccl9.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)  

       ippccy8.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)  

       ippcore.dll   core. Intel(R) Integrated Performance Primitives. Core Library.   2021.6 (r0xbffe3c5b)  

       ippcv.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)  

       ippcvk0.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)  

       ippcvl9.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)  

       ippcvy8.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)  

       ippi.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)  

       ippik0.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)  

       ippil9.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)  

       ippiy8.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)  

       ipps.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)  

       ippsk0.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)  

       ippsl9.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)  

       ippsy8.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)  

       ippvm.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)  

       ippvmk0.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)  

       ippvml9.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)  

       ippvmy8.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)  

       JP2KLib.dll   JP2KLib 2023/06/25-23:50:00   79.15070c2   79.15070c2

       libeay32.dll   The OpenSSL Toolkit   1.0.2zg  

       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

       libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

       libmmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline  

       libzip.dll   photoshopdva   22.0.0  

       LogSession.dll   LogSession   8.2.0.16  

       mediacoreif.dll   photoshopdva   22.0.0  

       Microsoft.AI.MachineLearning.dll   Microsoft® Windows® Operating System   1.14.20230410.1.429e1e3  

       mkl_avx2.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

       mkl_avx512.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

       mkl_core.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

       mkl_def.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

       mkl_mc3.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

       mkl_sequential.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

       mkl_vml_avx2.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

       mkl_vml_avx512.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

       mkl_vml_def.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

       mkl_vml_mc3.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

       MPS.dll   MPS 2023/06/27-19:07:31   79.51aea8a   79.51aea8a

       onnxruntime.dll   Microsoft® Windows® Operating System   1.14.20230410.1.429e1e3  

       opencv_world452.dll   OpenCV library   4.5.2  

       pdfport.dll   PDFPort 2020/11/19-11:34:27   79.625377   79.625377

       Plugin.dll   Adobe Photoshop 2024   25.2  

       PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   11.5.2  

       PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   11.5.2.130  

       PSCloud.dll                                                   1.0.0.1  

       PSRes.dll   Adobe Photoshop 2024   25.2  

       PSViews.dll   Adobe Photoshop 2024   25.2  

       ScCore.dll   ScCore 2022/08/18-12:50:45   82.4   82.4

       ssleay32.dll   The OpenSSL Toolkit   1.0.2zg  

       SVGRE.dll   SVGRE   79.e4a3cd5   79.e4a3cd5

       svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline  

       VulcanControl.dll   Vulcan Application Control Library   7.2.0.34  

       VulcanMessage5.dll   Vulcan Message Library   7.2.0.34  

       WinRTSupport.dll   Adobe Photoshop Windows RT Support   1.0.1.0  

       WRServices.dll   WRServices    Build 18.0.0.788c4ff   18.0.0.788c4ff

       Платформа UXP uxp-7.3.0-6

       UPIC  2.6.0

     

     

    Обязательные подключаемые модули:

     

       "Умное" размытие 25.2 - из файла “Standard MultiPlugin.8bf”

       BMP 25.2 - из файла “Standard MultiPlugin.8bf”

       Camera Raw 16.0.1 - из файла “Camera Raw.8bi”

       Cineon 25.2 - из файла “Cineon.8bi”

       Dicom 25.2 - из файла “Dicom.8bi”

       Exposure X7 7.1.8 - из файла “Exposure Software Exposure X7 Photoshop x64.8bf”

       Exposure X7 Autolayer 7.1.8 - из файла “Exposure Software Exposure X7 Autolayer x64.8li”

       Halide Bottlenecks 25.2 - из файла “HalideBottlenecks.8bx”

       HDRMergeUI 25.2 - из файла “HDRMergeUI.8bf”

       HSB/HSL 25.2 - из файла “Standard MultiPlugin.8bf”

       IFF формат 25.2 - из файла “Standard MultiPlugin.8bf”

       JPEG 2000 25.2 - из файла “JPEG2000.8bi”

       Matlab Operation 25.2 - из файла “ChannelPort.8bf”

       Measurement Core 25.2 - из файла “MeasurementCore.8me”

       OpenEXR 25.2 - из файла “Standard MultiPlugin.8bf”

       Parametric Filter NO VERSION - из файла “MaterialFilter.8bf”

       PCX 25.2 - из файла “PCX.8bi”

       Pixar 25.2 - из файла “Pixar.8bi”

       Portable Bit Map 25.2 - из файла “PBM.8bi”

       ScriptingSupport 25.2 - из файла “ScriptingSupport.8li”

       SP Substance Suite NO VERSION - из файла “MaterialSuite.8li”

       Targa 25.2 - из файла “Standard MultiPlugin.8bf”

       Wireless Bitmap 25.2 - из файла “WBMP.8bi”

       Adaptive wide angle 25.2 - from file "Adaptive Wide Angle.8bf"

       Watercolor 25.2 - from file "Filter Gallery.8bf"

       Focus on edges 25.2 - from file "Filter Gallery.8bf"

       Application 25.2 - from file "Filter Gallery.8bf"

       Asymmetry 25.2 - from file "statistics.8ba"

       Aerograph 25.2 - from file "Filter Gallery.8bf"

       Glare 25.2 - from file "Standard MultiPlugin.8bf"

       Wind 25.2 - from file "Standard MultiPlugin.8bf"

       Stained Glass 25.2 - from file "Filter Gallery.8bf"

       Wave 25.2 - from file "Standard MultiPlugin.8bf"

       Fibers 25.2 - from file "Standard MultiPlugin.8bf"

       Magic pencil 25.2 - from file "Filter Gallery.8bf"

       Filter Gallery 25.2 - from file "Filter Gallery.8bf"

       Gypsum 25.2 - from file "Filter Gallery.8bf"

       Sponge 25.2 - from file "Filter Gallery.8bf"

       Range 25.2 - from file "statistics.8ba"

       Distortion 25.2 - from file "Standard MultiPlugin.8bf"

       Grit of film 25.2 - from file "Filter Gallery.8bf"

       Grain 25.2 - from file "Filter Gallery.8bf"

       Zigzag 25.2 - from file "Standard MultiPlugin.8bf"

       Radiation 25.2 - from file "Radiance.8bi"

       Curvature 25.2 - from file "Standard MultiPlugin.8bf"

       Outlook fix 25.2 - from file "VanishingPoint.8bf"

       Frame and straighten photo 25.2 - from file "CropPhotosAuto.8li"

       Outlines in Illustrator 25.2 - from file "Standard MultiPlugin.8bf"

       Distortion correction 25.2 - from file "Lens Correction.8bf"

       Krakelures 25.2 - from file "Filter Gallery.8bf"

       Crystallization 25.2 - from file "Standard MultiPlugin.8bf"

       Photocopy 25.2 - from file "Filter Gallery.8bf"

       Linocut 25.2 - from file "Filter Gallery.8bf"

       Maximum 25.2 - from file "statistics.8ba"

       Oil painting 25.2 - from file "Filter Gallery.8bf"

       Median 25.2 - from file "statistics.8ba"

       Chalk and coal 25.2 - from file "Filter Gallery.8bf"

       Mezzo-tinto 25.2 - from file "Standard MultiPlugin.8bf"

       Minimum 25.2 - from file "statistics.8ba"

       Mosaic fragments 25.2 - from file "Filter Gallery.8bf"

       Wet paper 25.2 - from file "Filter Gallery.8bf"

       Tilt strokes 25.2 - from file "Filter Gallery.8bf"

       Neon light 25.2 - from file "Filter Gallery.8bf"

       Discrepancies 25.2 - from file "statistics.8ba"

       25.2 - from file "Filter Gallery.8bf"

       Clouds 25.2 - from file "Clouds.8bf"

       Clouds with overlay 25.2 - from file "Clouds.8bf"

       Ocean waves 25.2 - from file "Filter Gallery.8bf"

       Outlined edges 25.2 - from file "Filter Gallery.8bf"

       Pastel 25.2 - from file "Filter Gallery.8bf"

       Cross strokes 25.2 - from file "Filter Gallery.8bf"

       Plastic 25.2 - from file "Liquify.8bf"

       WIA support 25.2 - from file "WIASupport.8li"

       Support for multiple processors 25.2 - from file "MultiProcessor Support.8bx"

       Half tone pattern 25.2 - from file "Filter Gallery.8bf"

       Polar coordinates 25.2 - from file "Standard MultiPlugin.8bf"

       Mail paper 25.2 - from file "Filter Gallery.8bf"

       FastCore 25.2 - from file "FastCore.8bx"

       MMXCore 25.2 - from file "MMMXCore.8bx"

       Pointillism 25.2 - from file "Standard MultiPlugin.8bf"

       Radial blur 25.2 - from file "Standard MultiPlugin.8bf"

       Partition 25.2 - from file "Standard MultiPlugin.8bf"

       Spray 25.2 - from file "Filter Gallery.8bf"

       Blur lens 25.2 - from file "Lens Blur.8bf"

       Ambient glow - from file "Filter Gallery.8bf"

       Feathering 25.2 - from file "Filter Gallery.8bf"

       Torn edges 25.2 - from file "Filter Gallery.8bf"

       Relief 25.2 - from file "Filter Gallery.8bf"

       Rendering of color search table 25.2 - from file "Export3DLUT.8be"

       Reticulation 25.2 - from file "Filter Gallery.8bf"

       Drawing on the back 25.2 - from file "Filter Gallery.8bf"

       Ripples 25.2 - from file "Standard MultiPlugin.8bf"

       Light up edges 25.2 - from file "Filter Gallery.8bf"

       Twisting 25.2 - from file "Standard MultiPlugin.8bf"

       Offset 25.2 - from file "Standard MultiPlugin.8bf"

       Solarization 25.2 - from file "Solarize.8bf"

       Save for Web 25.2 - from file "Save for Web.8be"

       Average 25.2 - from file "Average.8bf"

       Standard deviation 25.2 - from file "statistics.8ba"

       Glass 25.2 - from file "Filter Gallery.8bf"

       Sumi-e 25.2 - from file "Filter Gallery.8bf"

       Summation 25.2 - from file "statistics.8ba"

       Dry brush - from file "Filter Gallery.8bf"

       25.2 - from file "Standard MultiPlugin.8bf"

       Texturizer 25.2 - from file "Filter Gallery.8bf"

       Dark strokes 25.2 - from file "Filter Gallery.8bf"

       Mascara 25.2 - from the file "Filter Gallery.8bf"

       Coal 25.2 - from file "Filter Gallery.8bf"

       Averaging 25.2 - from file "statistics.8ba"

       Elimination of cross-scanning 25.2 - from file "Standard MultiPlugin.8bf"

       Camera Raw filter 16.0.1 - from "Camera Raw.8bi" file

       Filter framing and straightening photo 25.2 - from file "Standard MultiPlugin.8bf"

       Keymap filter 25.2 - from file "ChannelPort.8bf"

       Fresco 25.2 - from file "Filter Gallery.8bf"

       Chrome 25.2 - from "Filter Gallery.8bf" file

       Colors NTSC 25.2 - from file "NTSC Colors.8bf"

       Color Tile 25.2 - from file "Filter Gallery.8bf"

       Colored pencils 25.2 - from file "Filter Gallery.8bf"

       Color halftones 25.2 - from file "Standard MultiPlugin.8bf"

       Plastic packaging 25.2 - from file "Filter Gallery.8bf"

       Spatula 25.2 - from file "Filter Gallery.8bf"

       Export color lookup tables 25.2 - from file "Export3DLUT.8be"

       Extrusion 25.2 - from file "Standard MultiPlugin.8bf"

       Excesses 25.2 - from file "statistics.8ba"

       Entropy 25.2 - from file "statistics.8ba"

     

    Optional and third-party plug-ins: NONE

     

     

    Repeatable and disconnected plug-ins: NO

     

     

    Unloaded plug-ins: NO

     

    Platform UXP - extensions:

     

       Home Screen (Downloaded) 7.1.0.7 - from the file «Required folder»

       CDO: 1.143.0

            CmdN: 1.18.32

            CDP: 1.167.0

          Loading Time: 105 ms - Impact On Launch Time: 50 ms

       ccx-timeline (prepared) 3.1.12.0 - from file «Required folder»

       CCX Commenting UXP Webview (Downloaded) 27.3.1.0 - from file «Required folder»

          Download Time: 8066 MS - Impact On Launch Time: 0 MS

       CCX Sharesheet UXP (Prepared) 24.10.0.0 - from file «Required folder»

       Luminosity Masks - ARCPanel 3.0 (prepared) 3.0.30.0 - from file «Plugin Store»

       Content Credentials (Downloaded) 0.41.2.0 - from the file «Required folder»

          Loading Time: 7729 MS - Impact On Launch Time: 0 MS

       CC Libraries Panel (Prepared) 3.25.28.0 - from file «C: Program Files Common Files Adobe/CEP/Extensions CC_LIBRARIES_PANEL_EXTENSION_3_25_28 »

       CAPTURE: 2.0.41 STOCK: 4.1.0

       Parametric filter (Loaded) 0.1.8.0 - from file «Required folder»

          Loading Time: 8069 MS - Impact On Launch Time: 1 MS

       Photoshop Adjustments Panel (Downloaded) 1.29.26.0 - from file «Required folder»

          Download Time: 2437 MS - Impact On Launch Time: 1 MS

       Photoshop UXP Export-As (Prepared) 5.8.34.0 - from the file «Required folder»

       Photoshop In App Messaging (Downloaded) 4.3.9.0 - from «Required Folder»

          Loading Time: 8073 MS - Impact On Launch Time: 0 MS

       Information Alert (Prepared) 0.5.0.0 - from file «Required folder»

       Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file «Required folder»

       Plugins Panel (Prepared) 1.4.3.0 - from the file «Required folder»

       IC popup message (Downloaded) 1.0.0.0

          Download Time: 7641 MS - Impact On Launch Time: 0 MS

       Multilayer Protection (Downloaded) 1.0.0.0

          Download Time: 7643 MS - Impact On Launch Time: 0 MS

       Discover Panel (Downloaded) 2310.85.0.14 - from the file «Required folder»

          Loading Time: 8077 MS - Impact On Launch Time: 0 MS

       Neural Filters (Registered) 1.15.0.100 - from file «Required folder»

     Scan Time: 0 ms - record: 29

     

    Extensions:

     

       Library 1.0.0 - from file "C: Program Files Common Files Adobe CEP extensions CC_LIBRARIES_PANEL_EXTENSION_3_25_INDEX 28.html"

       Starting from 4.8.15 - from file "C: Program Files Adobe Adobe Photoshop 2024

       Profile panel of school v1.1.6 1.1.6 - from file "C: Program Files (x86) Common Files Adobe CEP extension ProfileSchoolPanel index.html"

       Interactive Lights 3.3.0 - from file "C: Program Files (x86) Adobe CEP Shared Files extension Interactive Luminosity Masks index.html"

       Leather Beauty Retouch 1.3.5 free - from file "C: Program Files (x86) Adobe CEP General Files SkinBeautyRetouch.Free Index.html"

       Luminosity Masks 1.4.0 - from file "C: Program Files (x86) Common Files Adobe CEP extensions com.freemasksbenz.ext index.html"

       StockSolo 1.2.6 - from file "C: Program Files (x86)

       Pantone Connect 1.0.10 - from file "C: Program Files (x86)

       com.pantone.v1. 1.auth 1.0.10 - from file "C: Program Files (x86) Common Files Adobe CEP extension Pantone Connect html auth.html"

       com.adobe.stock.panel.licensing-embedded 1.0.0 - from file "C: Program Files Common Files Adobe CEP extensions CC_LIBRARIES_PANEL_EXTENSION_3_25_28 extensions-stock-panel licensing.html"

       com.adobe.capture.extension 2.0.41 - from file "C: Program Files Common Files Adobe CEP extensions CC_LIBRARIES_PANEL_EXTENSION_3_25_28 extensions capture.html"

       Starting from 4.8.15 - from file "C: Program Files Adobe Adobe Photoshop 2024

       com.adobe.cclibraries.manager 1.0.0 - from file "C: Program Files Common Files Adobe CEP extensions CC_LIBRARIES_PANEL_EXTENSION_3_25_28 manager.html"

     

    Installed TWAIN devices: NO

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    November 17, 2023

    @nadiia33652490vgw2 that is not the entire report. Please copy the entire system report and paste in a reply.

      N
      nadiia33652490vgw2Author
      Participating Frequently
      November 17, 2023

      photoshop gives me information in this form.

      Here is the information about the GPU:

      Passed: OpenGL interface is available
      Passed: OpenCL interface is available
      Passed: DirectX interface is available
      Passed: The Direct X function level 12.1 is available, the function level 12.0 is required
      Passed: The amount of video memory is more than necessary (4017 of the required 1500 MB).
      GPU detected: NVIDIA GeForce GTX 1050 Ti (NVIDIA)

      AxelMatt
      Community Expert
      AxelMattCommunity Expert
      Community Expert
      November 17, 2023

      That aren't the complete system infos. Among other things, the information about the graphic deive and the appropriate driver are missing.

      Please post the complete system infos again.

        

      My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
      N
      nadiia33652490vgw2Author
      Participating Frequently
      November 17, 2023

      reset did

      N
      nadiia33652490vgw2Author
      Participating Frequently
      November 17, 2023

      there are no error messages

      everything is updated

      N
      nadiia33652490vgw2Author
      Participating Frequently
      November 17, 2023

      Adobe Photoshop Version: 25.1.0 20231016.r.120 ca99df2 x64
      Number of launches: 27
      Operating System: Windows 10 64-bit
      Version: 10 10.0.19045.3693
      System architecture: Intel processor family: 6, model: 14, step-by-step processing: 10 with MMX, SSE for integers, SSE for floating point numbers, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2
      Physical processor counter: 6
      Processor frequency: 2904 MHz
      Built-in memory: 32695 MB
      Free memory: 21258 MB
      Memory available for Photoshop: 25132 MB
      Memory used by Photoshop: 71 %
      Crash Handler: Adobe
      DCX Version: 7.13.2
      SAM SDK Version: 6.9.6
      ACP.local Status:
      - SDK Version: 3.4.0
      - Core Sync Status: Reachable and compatible
      - Core Sync Running: 6.6.4.2
      - Min Core Sync Required: 4.3.66.28
      Client SDK version with real-time editing capability: 4.0.4
      C2PA library version: adobe_c2pa/0.7.6 c2pa-rs/0.25.2
      NGL version: 1.35.0.19
      Chalk board: Disabled.
      D3D12 Warp Rendering Tool: Disabled

        Kevin Stohlmeyer
        Community Expert
        Kevin StohlmeyerCommunity Expert
        Community Expert
        November 16, 2023

        Hi @nadiia33652490vgw2 Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.

         

          AxelMatt
          Community Expert
          AxelMattCommunity Expert
          Community Expert
          November 16, 2023

          Please try to reset the preferences of Photoshop using the steps described here:

          https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

          Please backup your settings before resetting the preferences. You can check:

          https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences

           

          Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

           

          Do you get an error message? If yes,  please ost the messafe word-by-word.

           

          Maybe you can post your Photoshop system info. In Photoshop goto Help > System Info and hit the copy button. Then paste the entire informations into this thread

           

          My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
          N
          nadiia33652490vgw2Author
          Participating Frequently
          November 16, 2023

          I tried to save it in one layer, as a copy, as a smart object, nothing helps.

            Show more replies
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