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Jonny Shaw
Jonny Shaw
Known Participant
February 13, 2018
Answered

19.1.1 Camera Raw incompatible

  • February 13, 2018
  • 22 replies
  • 23882 views

So updated from 18 back to 19.1.1 after hearing the pen tool crash was fixed.  Now the camera raw filter doesn't work.  Says incompatible with this version of Photoshop?  Is an update for that pending or have I missed something?

Seriously fed up of switching versions right now, one thing fixed, another problem introduced.  CC is turning into a disaster right now

This topic has been closed for replies.
Correct answer Jeff Arola

Adobe just released a 10.2.1 camera raw for windows to fix this bug.

You can get the 10.2.1 camera raw installer from here:

https://helpx.adobe.com/camera-raw/kb/camera-raw-not-compatible-this-version-photoshop.html

22 replies

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F
Freelanceimages
Participant
February 13, 2018

I get the same issue

    Trevor.Dennis
    Community Expert
    Trevor.DennisCommunity Expert
    Community Expert
    February 13, 2018

    Hmmm... same here

    Windows 10

      Jonny Shaw
      Jonny ShawAuthor
      Known Participant
      February 13, 2018

      snap!

        Just Shoot Me
        Just Shoot Me
        Legend
        February 14, 2018

        Hi https://forums.adobe.com/people/Just%20Shoot%20Me

        The reason I wasn't seeing the issue was later confirmed by Adam from Adobe. The issue  only affects displays with a vertical height of >1080px.  My displays are all 1920x1080 so no matter how I tried I couldn't replicate the issue.

        One to watch out for in the future

        Dave


        Thanks Dave. So that is why I am seeing it on my 1920 x 1200 display running Win 7.

        Although this may be true I can't grasp the idea that a displays height, in pixels, can be the only cause.

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