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CarynHillPH
Participant
June 13, 2021
Question

19.1.19 Installer is damaged? NOW WHAT?

  • June 13, 2021
  • 2 replies
  • 962 views

I am trying DESPERATELY to install 19.1.19 on my laptop as it has the EXACT tools I need to create my artwork.  Whenever I ask it to RUN, it says the installer is damaged.

 

NOW WHAT DO I DO?  Cry?  😞  I'm an old fart and this is very frustrating for me.  UGH

This topic has been closed for replies.

2 replies

Barb Binder
Community Expert
Barb BinderCommunity Expert
Community Expert
June 13, 2021

This seems to be a Photoshop question, but was asked on the InDesign forum. I'll move it over to the Photoshop forum.

 

~Barb 

~Barb at Rocky Mountain Training
    Brad @ Roaring Mouse
    Community Expert
    Brad @ Roaring MouseCommunity Expert
    Community Expert
    June 13, 2021

    Can you clarify what it is you are trying to install? and where did this installer come from?

    That version number doesn't make any sense without more info.

     

    -Brad

    C
    CarynHillPHAuthor
    Participant
    June 13, 2021

    Thank you!

     

    Im downloading from ProDrsign Tools.  It doesn't matter which download I try, 2019 or 2018, it gives 2020.   I FINALLY got that version installed but it doesn't have the 2019 tools I need. (The new free transform and custom shape tools are totally different) 

    Brad @ Roaring Mouse
    Community Expert
    Brad @ Roaring MouseCommunity Expert
    Community Expert
    June 13, 2021

    You can get the older tools back in the newer version. It's a preference: Preferences > General > Use Legacy Free Transform.

    As for Shapes, go to Window > Shapes... there you can load Legacy Shapes

     

    -Brad

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