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24.1.1 photoshop photomerge not working

New Here ,
Jan 30, 2023 Jan 30, 2023

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24.1.1 photoshop photomerge not working

 

I have the latest version of bridge and photoshop, when I select files to merge. it is saying "install the latest version of photoshop to continue". Not very helpful when I have the latest version. Any fix yet?

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correct answers 2 Correct answers

Adobe Employee , Jan 31, 2023 Jan 31, 2023

Hi there,

 

Thanks for reaching out.

Since when are you seeing this issue? Are you on an M1 machine? What is your macOS version?

Can you check if you have more than one version of Bridge on your system? If it is there, kindly uninstall the older version and restart the system.

 

First, quit Bridge (if open). Then, when launching Bridge, press Command-Option (Mac)/Control-Alt (Win) + Shift to choose "Reset Preferences," Purge Entire Thumbnail Cache," and/or Reset Standard Workspaces." In your cas

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Adobe Employee , Jan 31, 2023 Jan 31, 2023

I'll help you figure this out. Have you tried using Photomerge from within Photoshop > File > Automate > Photomerge?

 

If the direct way works, there is a broken link between Bridge & Photoshop. Try this:

  • Uninstall Photoshop & Bridge.
  • Install Bridge > Open Bridge once & close it.
  • Install Photoshop once & close it again.
  • Now, open Bridge once again & try using Tools > Photoshop > Photomerge again.

 

Let me know how it goes. Thanks!

Sameer K

 

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Adobe Employee ,
Jan 31, 2023 Jan 31, 2023

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Hi there,

 

Thanks for reaching out.

Since when are you seeing this issue? Are you on an M1 machine? What is your macOS version?

Can you check if you have more than one version of Bridge on your system? If it is there, kindly uninstall the older version and restart the system.

 

First, quit Bridge (if open). Then, when launching Bridge, press Command-Option (Mac)/Control-Alt (Win) + Shift to choose "Reset Preferences," Purge Entire Thumbnail Cache," and/or Reset Standard Workspaces." In your case, select "Reset Preferences."

 

If that doesn't work, I'd uninstall both Bridge and Photoshop, then reinstall Bridge and Photoshop in that order.

Let us know if it helps.

Regards,

Ranjisha

 

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Adobe Employee ,
Jan 31, 2023 Jan 31, 2023

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I'll help you figure this out. Have you tried using Photomerge from within Photoshop > File > Automate > Photomerge?

 

If the direct way works, there is a broken link between Bridge & Photoshop. Try this:

  • Uninstall Photoshop & Bridge.
  • Install Bridge > Open Bridge once & close it.
  • Install Photoshop once & close it again.
  • Now, open Bridge once again & try using Tools > Photoshop > Photomerge again.

 

Let me know how it goes. Thanks!

Sameer K

 

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New Here ,
Jan 31, 2023 Jan 31, 2023

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That was the problem thank you! Once I deleted the older version and restarted the MAC it was perfect.  Thank you very much.

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