Participant

Answered

3D greyed out.

Forum|Forum|7 years ago
June 30, 2018
3 replies
29042 views

I have always been able to use the 3d in PScc but now it has greyed out and I cant use it. Does any one know why?

vals post

This topic has been closed for replies.

Correct answer davescm

@Jack30249915k8jt 3D is now deprecated and being removed from Photoshop. The last version recommended if you need to use it is v22.2

https://helpx.adobe.com/uk/photoshop/kb/3d-faq.html

Dave

Anderson23393834qbd8

Participant

it is true it's been a while I don't use or import a 3D file on Photohop but I need out of sudden to export a u3d file and wanted to see if Photoshop could help. NOW. This post is from 2018 and PS still (25.5.1) has a grayedout 3D menu. What is that? An appendiceal or ghost feature? is it still working?

Trevor.Dennis

Community Expert

You can still install 22.2, that does still have 3D, from the Other versions menu. Keep the latest version of course. In fact, if you are using a Mac, I am told you can have two version actually running at the same time.

Jack30249915k8jt

Participant

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Unified Extensibility Platform uxp-6.5.2-1-11944b3
UPIC 2.6.0

Required plugins:

Accented Edges 24.3 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 24.3 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 24.3 - from the file “Filter Gallery.8bf”
Average 24.3 - from the file “Average.8bf”
Bas Relief 24.3 - from the file “Filter Gallery.8bf”
BMP 24.3 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.3.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.3.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 24.3 - from the file “Filter Gallery.8bf”
Charcoal 24.3 - from the file “Filter Gallery.8bf”
Chrome 24.3 - from the file “Filter Gallery.8bf”
Cineon 24.3 - from the file “Cineon.8bi”
Clouds 24.3 - from the file “Clouds.8bf”
Color Halftone 24.3 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 24.3 - from the file “Filter Gallery.8bf”
Conté Crayon 24.3 - from the file “Filter Gallery.8bf”
Craquelure 24.3 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 24.3 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 24.3 - from the file “Standard MultiPlugin.8bf”
Crosshatch 24.3 - from the file “Filter Gallery.8bf”
Crystallize 24.3 - from the file “Standard MultiPlugin.8bf”
Cutout 24.3 - from the file “Filter Gallery.8bf”
Dark Strokes 24.3 - from the file “Filter Gallery.8bf”
De-Interlace 24.3 - from the file “Standard MultiPlugin.8bf”
Dicom 24.3 - from the file “Dicom.8bi”
Difference Clouds 24.3 - from the file “Clouds.8bf”
Diffuse Glow 24.3 - from the file “Filter Gallery.8bf”
Displace 24.3 - from the file “Standard MultiPlugin.8bf”
Dry Brush 24.3 - from the file “Filter Gallery.8bf”
Entropy 24.3 - from the file “statistics.8ba”
Export Color Lookup Tables 24.3 - from the file “Export3DLUT.8be”
Extrude 24.3 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 24.3 - from the file “FastCore.8bx”
Fibers 24.3 - from the file “Standard MultiPlugin.8bf”
Film Grain 24.3 - from the file “Filter Gallery.8bf”
Filter Gallery 24.3 - from the file “Filter Gallery.8bf”
Fresco 24.3 - from the file “Filter Gallery.8bf”
Glass 24.3 - from the file “Filter Gallery.8bf”
Glowing Edges 24.3 - from the file “Filter Gallery.8bf”
Grain 24.3 - from the file “Filter Gallery.8bf”
Graphic Pen 24.3 - from the file “Filter Gallery.8bf”
Halftone Pattern 24.3 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 24.3 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 24.3 - from the file “HDRMergeUI.8bf”
HSB/HSL 24.3 - from the file “Standard MultiPlugin.8bf”
IFF Format 24.3 - from the file “Standard MultiPlugin.8bf”
IGES 24.3 - from the file “U3D.8bi”
Ink Outlines 24.3 - from the file “Filter Gallery.8bf”
JPEG 2000 24.3 - from the file “JPEG2000.8bi”
Kurtosis 24.3 - from the file “statistics.8ba”
Lens Blur 24.3 - from the file “Lens Blur.8bf”
Lens Correction 24.3 - from the file “Lens Correction.8bf”
Lens Flare 24.3 - from the file “Standard MultiPlugin.8bf”
Liquify 24.3 - from the file “Liquify.8bf”
Matlab Operation 24.3 - from the file “ChannelPort.8bf”
Maximum 24.3 - from the file “statistics.8ba”
Mean 24.3 - from the file “statistics.8ba”
Measurement Core 24.3 - from the file “MeasurementCore.8me”
Median 24.3 - from the file “statistics.8ba”
Mezzotint 24.3 - from the file “Standard MultiPlugin.8bf”
Minimum 24.3 - from the file “statistics.8ba”
MMXCore Routines 24.3 - from the file “MMXCore.8bx”
Mosaic Tiles 24.3 - from the file “Filter Gallery.8bf”
Multiprocessor Support 24.3 - from the file “MultiProcessor Support.8bx”
Neon Glow 24.3 - from the file “Filter Gallery.8bf”
Note Paper 24.3 - from the file “Filter Gallery.8bf”
NTSC Colors 24.3 - from the file “NTSC Colors.8bf”
Ocean Ripple 24.3 - from the file “Filter Gallery.8bf”
OpenEXR 24.3 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 24.3 - from the file “Filter Gallery.8bf”
Palette Knife 24.3 - from the file “Filter Gallery.8bf”
Patchwork 24.3 - from the file “Filter Gallery.8bf”
Paths to Illustrator 24.3 - from the file “Standard MultiPlugin.8bf”
PCX 24.3 - from the file “PCX.8bi”
Photocopy 24.3 - from the file “Filter Gallery.8bf”
Picture Package Filter 24.3 - from the file “ChannelPort.8bf”
Pinch 24.3 - from the file “Standard MultiPlugin.8bf”
Pixar 24.3 - from the file “Pixar.8bi”
Plaster 24.3 - from the file “Filter Gallery.8bf”
Plastic Wrap 24.3 - from the file “Filter Gallery.8bf”
Pointillize 24.3 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 24.3 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 24.3 - from the file “PBM.8bi”
Poster Edges 24.3 - from the file “Filter Gallery.8bf”
PRC 24.3 - from the file “U3D.8bi”
Radial Blur 24.3 - from the file “Standard MultiPlugin.8bf”
Radiance 24.3 - from the file “Radiance.8bi”
Range 24.3 - from the file “statistics.8ba”
Render Color Lookup Grid 24.3 - from the file “Export3DLUT.8be”
Reticulation 24.3 - from the file “Filter Gallery.8bf”
Ripple 24.3 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 24.3 - from the file “Filter Gallery.8bf”
Save for Web 24.3 - from the file “Save for Web.8be”
ScriptingSupport 24.3 - from the file “ScriptingSupport.8li”
Shear 24.3 - from the file “Standard MultiPlugin.8bf”
Skewness 24.3 - from the file “statistics.8ba”
Smart Blur 24.3 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 24.3 - from the file “Filter Gallery.8bf”
Solarize 24.3 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 24.3 - from the file “Filter Gallery.8bf”
Spherize 24.3 - from the file “Standard MultiPlugin.8bf”
Sponge 24.3 - from the file “Filter Gallery.8bf”
Sprayed Strokes 24.3 - from the file “Filter Gallery.8bf”
Stained Glass 24.3 - from the file “Filter Gallery.8bf”
Stamp 24.3 - from the file “Filter Gallery.8bf”
Standard Deviation 24.3 - from the file “statistics.8ba”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 24.3 - from the file “Filter Gallery.8bf”
Summation 24.3 - from the file “statistics.8ba”
Targa 24.3 - from the file “Standard MultiPlugin.8bf”
Texturizer 24.3 - from the file “Filter Gallery.8bf”
Tiles 24.3 - from the file “Standard MultiPlugin.8bf”
Torn Edges 24.3 - from the file “Filter Gallery.8bf”
Twirl 24.3 - from the file “Standard MultiPlugin.8bf”
U3D 24.3 - from the file “U3D.8bi”
Underpainting 24.3 - from the file “Filter Gallery.8bf”
Vanishing Point 24.3 - from the file “VanishingPoint.8bf”
Variance 24.3 - from the file “statistics.8ba”
Water Paper 24.3 - from the file “Filter Gallery.8bf”
Watercolor 24.3 - from the file “Filter Gallery.8bf”
Wave 24.3 - from the file “Standard MultiPlugin.8bf”
WIA Support 24.3 - from the file “WIASupport.8li”
Wind 24.3 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 24.3 - from the file “WBMP.8bi”
ZigZag 24.3 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

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CmdN: 1.18.5
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Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 767 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 770 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.23.28.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Substance 3D (Prepared) 0.1.5.0 - from the file "Required Folder"
Adjustments Panels (Prepared) 1.12.2.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.21.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.0.0.0 - from the file "Required Folder"
Loaded at: 17858 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 3.6.6.0 - from the file "Required Folder"
Loaded at: 17860 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 16429 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 16431 ms - launch time impact: 0 ms
Discover Panel (Loaded) 3.2.1.4 - from the file "Required Folder"
Loaded at: 17863 ms - launch time impact: 1 ms
Content Credentials (Registered) 0.36.3.0 - from the file "Required Folder"
Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder"
Scan time: 0 ms - entries: 28

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\manager.html”

Installed TWAIN devices: NONE

davescm

Correct answer

Community Expert

@Jack30249915k8jt 3D is now deprecated and being removed from Photoshop. The last version recommended if you need to use it is v22.2

https://helpx.adobe.com/uk/photoshop/kb/3d-faq.html

Dave

davescm

Community Expert

Is your image mode RGB ? It needs to be in order to use 3D.

If it is, please got to Photoshop >Help>System Info click copy and poste the info here

Dave

Val BurtenshawAuthor

Participant

Adobe Photoshop Version: 19.1.5 20180604.r.346 2018/06/04: 1175273 x64Number of Launches: 23Operating System: Windows 10 64-bitVersion: 10 or greater 10.0.17134.1System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVXPhysical processor count: 4Processor speed: 2993 MHzBuilt-in memory: 8154 MBFree memory: 5137 MBMemory available to Photoshop: 7445 MBMemory used by Photoshop: 69 %Alias Layers: Disabled.Modifier Palette: Enabled.Highbeam: Enabled.Image tile size: 1024KImage cache levels: 5Font Preview: MediumTextComposer: LatinDisplay: 1Display Bounds: top=0, left=0, bottom=1050, right=1680OpenGL Drawing: Enabled.OpenGL Allow Old GPUs: Not Detected.OpenGL Drawing Mode: AdvancedOpenGL Allow Normal Mode: True.OpenGL Allow Advanced Mode: True.AIFCoreInitialized=1AIFOGLInitialized=1OGLContextCreated=1NumGLGPUs=1NumCLGPUs=1NumNativeGPUs=0glgpu[0].GLVersion="4.1"glgpu[0].IsIntegratedGLGPU=0glgpu[0].GLMemoryMB=2048glgpu[0].GLName="AMD Radeon HD 6670"glgpu[0].GLVendor="ATI Technologies Inc."glgpu[0].GLVendorID=4098glgpu[0].GLDriverVersion="15.201.1151.1008"glgpu[0].GLRectTextureSize=16384glgpu[0].GLRenderer="AMD Radeon HD 6670"glgpu[0].GLRendererID=26456glgpu[0].HasGLNPOTSupport=1glgpu[0].GLDriver="aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll"glgpu[0].GLDriverDate="20151104000000.000000-000"glgpu[0].CanCompileProgramGLSL=1glgpu[0].GLFrameBufferOK=1glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40"glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[2147483647]glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[108]glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[18]glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[18]glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[16384]glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[16384]glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[29]glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1clgpu[0].CLPlatformVersion="2.0 AMD-APP (1800.11)"clgpu[0].CLDeviceVersion="1.2 AMD-APP (1800.11)"clgpu[0].IsIntegratedCLGPU=0clgpu[0].CLMemoryMB=2048clgpu[0].CLName="Turks"clgpu[0].CLVendor="Advanced Micro Devices, Inc."clgpu[0].CLVendorID=4098clgpu[0].CLDriverVersion="1800.11 (VM)"clgpu[0].CLBandwidth=1.87432e+10clgpu[0].CLCompute=71.3875License Type: SubscriptionSerial number: 96040131455519721369GUIDBucket:Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Temporary file path: C:\Users\VALERI~1\AppData\Local\Temp\Photoshop scratch has async I/O enabledScratch volume(s): Startup, 1.82T, 1.71T freeRequired Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

Installed components: A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112 ACE.dll ACE 2017/11/22-18:28:12 79.589342 79.589342 AdbePM.dll PatchMatch 2016/11/03:19:48:57 1.578146 1.578146 AdobeLinguistic.dll Adobe Linguisitc Library 10.0.0 AdobeOwl.dll Adobe Owl 5.2.11 AdobePDFL.dll PDFL 2017/10/31-06:12:59 79.250229 79.250229 AdobePIP.dll Adobe Product Improvement Program 7.4.1.109.46827 AdobeSVGAGM.dll AdobeSVGAGM 79.588619 79.588619 AdobeXMP.dll Adobe XMP Core 2017/07/13-01:06:39 79.160924 79.160924 AdobeXMPFiles.dll Adobe XMP Files 2017/07/13-01:06:39 79.160924 79.160924 AdobeXMPScript.dll Adobe XMP Script 2017/07/13-01:06:39 79.160924 79.160924 adobe_caps.dll Adobe CAPS 10,0,0,6 AGM.dll AGM 2017/11/22-18:28:12 79.589342 79.589342 ahclient.dll AdobeHelp Dynamic Link Library 3.0.0.6 AIDE.dll AIDE 2016/05/27-01:08:49 79.574279 79.574279 amtlib.dll AMTLib (64 Bit) 10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8) 1.000000 ARE.dll ARE 2017/11/22-18:28:12 79.589342 79.589342 AXE8SharedExpat.dll AXE8SharedExpat 2015/03/13-23:40:54 79.562390 79.562390 AXEDOMCore.dll AXEDOMCore 2015/03/13-23:40:54 79.562390 79.562390 Bib.dll BIB 2017/11/22-18:28:12 79.589342 79.589342 BIBUtils.dll BIBUtils 2017/11/22-18:28:12 79.589342 79.589342 boost_date_time.dll photoshopdva 11.1.0 boost_filesystem.dll photoshopdva 11.1.0 boost_signals.dll photoshopdva 11.1.0 boost_system.dll photoshopdva 11.1.0 boost_threads.dll photoshopdva 11.1.0 cg.dll NVIDIA Cg Runtime 3.0.00007 cgGL.dll NVIDIA Cg Runtime 3.0.00007 CITThreading.dll Adobe CITThreading 2.1.0.1 2.1.0.1 CoolType.dll CoolType 2017/11/22-18:28:12 79.589342 79.589342 CRClient.dll Adobe Crash Reporter Client DLL 1.6.3.0 dnssd.dll Bonjour 3,0,0,2 dvaaudiodevice.dll photoshopdva 11.1.0 dvacore.dll photoshopdva 11.1.0 dvacrashhandler.dll Adobe Audition CC 2017 10.0.0 dvamarshal.dll photoshopdva 11.1.0 dvamediatypes.dll photoshopdva 11.1.0 dvametadata.dll photoshopdva 11.1.0 dvametadataapi.dll photoshopdva 11.1.0 dvametadataui.dll photoshopdva 11.1.0 dvaplayer.dll photoshopdva 11.1.0 dvatransport.dll photoshopdva 11.1.0 dvaui.dll photoshopdva 11.1.0 dvaunittesting.dll photoshopdva 11.1.0 dynamiclink.dll photoshopdva 11.1.0 ExtendScript.dll ExtendScript 2017/08/31-12:13:14 81.1150526 81.1150526 icucnv40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339 icudt40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339 icuuc40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339 igestep30.dll IGES Reader 9.3.0.113 imslib.dll IMSLib DLL 10.0.0.22 JP2KLib.dll JP2KLib 2017/10/31-01:22:04 79.268591 79.268591 libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A) libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0 libmmd.dll Intel(R) C/C+/Fortran Compiler 17.0.0 LogSession.dll LogSession 7.4.1.109.46827 mediacoreif.dll photoshopdva 11.1.0 MPS.dll MPS 2017/10/31-01:22:04 79.588396 79.588396 pdfsettings.dll Adobe PDFSettings 1.04 Photoshop.dll Adobe Photoshop CC 2018 19.1.5 Plugin.dll Adobe Photoshop CC 2018 19.1.5 PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 8.5.0 PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 8.5.0.87 PSArt.dll Adobe Photoshop CC 2018 19.1.5 PSCloud.dll 1.0.0.1 PSViews.dll Adobe Photoshop CC 2018 19.1.5 SCCore.dll ScCore 2017/08/31-12:13:14 81.1150526 81.1150526 SVGRE.dll SVGRE 79.586793 79.586793 svml_dispmd.dll Intel(R) C/C+/Fortran Compiler 17.0.0 tbb.dll Intel(R) Threading Building Blocks for Windows 2017, 0, 2017, 0118 tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2017, 0, 2017, 0118 TfFontMgr.dll FontMgr 9.3.0.113 TfKernel.dll Kernel 9.3.0.113 TFKGEOM.dll Kernel Geom 9.3.0.113 TFUGEOM.dll Adobe, UGeom© 9.3.0.113 updaternotifications.dll Adobe Updater Notifications Library 10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 10.0.0.1 VulcanControl.dll Vulcan Application Control Library 5.3.0.16 VulcanMessage5.dll Vulcan Message Library 5.3.0.16 WinRTSupport.dll Adobe Photoshop Windows RT Support 19.0.0.0 WRServices.dll WRServices Thu June 21 2017 12:26:24 Build 0.22473 0.22473 wu3d.dll U3D Writer 9.3.0.113

Required plug-ins:

3D Studio 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “U3D.8bi” Accented Edges 19.1.5 - from the file “Filter Gallery.8bf” Adaptive Wide Angle 19.1.5 - from the file “Adaptive Wide Angle.8bf” Angled Strokes 19.1.5 - from the file “Filter Gallery.8bf” Average 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “Average.8bf” Bas Relief 19.1.5 - from the file “Filter Gallery.8bf” BMP 19.1.5 - from the file “Standard MultiPlugin.8bf” Camera Raw 10.4 - from the file “Camera Raw.8bi” Camera Raw Filter 10.4 - from the file “Camera Raw.8bi” Chalk && Charcoal 19.1.5 - from the file “Filter Gallery.8bf” Charcoal 19.1.5 - from the file “Filter Gallery.8bf” Chrome 19.1.5 - from the file “Filter Gallery.8bf” Cineon 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “Cineon.8bi” Clarity 10.0 - from the file “tlclarity2ps_x64.8bf” Clouds 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “Clouds.8bf” Collada 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “U3D.8bi” Color Halftone 19.1.5 - from the file “Standard MultiPlugin.8bf” Colored Pencil 19.1.5 - from the file “Filter Gallery.8bf” CompuServe GIF 19.1.5 - from the file “Standard MultiPlugin.8bf” Conté Crayon 19.1.5 - from the file “Filter Gallery.8bf” Craquelure 19.1.5 - from the file “Filter Gallery.8bf” Crop and Straighten Photos 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “CropPhotosAuto.8li” Crop and Straighten Photos Filter 19.1.5 - from the file “Standard MultiPlugin.8bf” Crosshatch 19.1.5 - from the file “Filter Gallery.8bf” Crystallize 19.1.5 - from the file “Standard MultiPlugin.8bf” Cutout 19.1.5 - from the file “Filter Gallery.8bf” Dark Strokes 19.1.5 - from the file “Filter Gallery.8bf” De-Interlace 19.1.5 - from the file “Standard MultiPlugin.8bf” Detail 10.0 - from the file “tltopazdetailps_x64.8bf” Dicom 19.1.5 - from the file “Dicom.8bi” Difference Clouds 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “Clouds.8bf” Diffuse Glow 19.1.5 - from the file “Filter Gallery.8bf” Displace 19.1.5 - from the file “Standard MultiPlugin.8bf” Dry Brush 19.1.5 - from the file “Filter Gallery.8bf” Eazel Acquire 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “EazelAcquire.8ba” Entropy 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “statistics.8ba” Export Color Lookup Tables 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “Export3DLUT.8be” Extrude 19.1.5 - from the file “Standard MultiPlugin.8bf” FastCore Routines 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “FastCore.8bx” Fibers 19.1.5 - from the file “Standard MultiPlugin.8bf” Film Grain 19.1.5 - from the file “Filter Gallery.8bf” Filter Gallery 19.1.5 - from the file “Filter Gallery.8bf” Flash 3D 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “U3D.8bi” Fluid Mask 3 3.3.17.f7da281f445b4f673168321af5115c65544f616e - from the file “FluidMask3.8bf” Fresco 19.1.5 - from the file “Filter Gallery.8bf” Glass 19.1.5 - from the file “Filter Gallery.8bf” Glow 10.0 - from the file “tltopazglowps_x64.8bf” Glowing Edges 19.1.5 - from the file “Filter Gallery.8bf” Google Earth 4 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “U3D.8bi” Grain 19.1.5 - from the file “Filter Gallery.8bf” Graphic Pen 19.1.5 - from the file “Filter Gallery.8bf” Halftone Pattern 19.1.5 - from the file “Filter Gallery.8bf” Halide Bottlenecks 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “HalideBottlenecks.8bx” HDRMergeUI 19.1.5 - from the file “HDRMergeUI.8bf” HSB/HSL 19.1.5 - from the file “Standard MultiPlugin.8bf” IFF Format 19.1.5 - from the file “Standard MultiPlugin.8bf” IGES 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “U3D.8bi” Impression 10.0 - from the file “tsimpressionps_x64.8bf” Ink Outlines 19.1.5 - from the file “Filter Gallery.8bf” JPEG 2000 19.1.5 - from the file “JPEG2000.8bi” Kurtosis 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “statistics.8ba” Lens Blur 19.1.5 - from the file “Lens Blur.8bf” Lens Correction 19.1.5 - from the file “Lens Correction.8bf” Lens Flare 19.1.5 - from the file “Standard MultiPlugin.8bf” Liquify 19.1.5 - from the file “Liquify.8bf” Matlab Operation 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “ChannelPort.8bf” Maximum 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “statistics.8ba” Mean 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “statistics.8ba” Measurement Core 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “MeasurementCore.8me” Median 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “statistics.8ba” Mezzotint 19.1.5 - from the file “Standard MultiPlugin.8bf” Minimum 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “statistics.8ba” MMXCore Routines 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “MMXCore.8bx” Mosaic Tiles 19.1.5 - from the file “Filter Gallery.8bf” Multiprocessor Support 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “MultiProcessor Support.8bx” Neon Glow 19.1.5 - from the file “Filter Gallery.8bf” Note Paper 19.1.5 - from the file “Filter Gallery.8bf” NTSC Colors 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “NTSC Colors.8bf” Ocean Ripple 19.1.5 - from the file “Filter Gallery.8bf” ON1 Effects Standalone 10 10.5.2 - from the file “PerfectEffects.8li” ON1 Effects Standalone 10 10.5.2 - from the file “PerfectEffects.8li” ON1 Effects Standalone 10 Filter 10.5.2 - from the file “PerfectEffects.8li” OpenEXR 19.1.5 - from the file “Standard MultiPlugin.8bf” Paint Daubs 19.1.5 - from the file “Filter Gallery.8bf” Palette Knife 19.1.5 - from the file “Filter Gallery.8bf” ParticleShop NO VERSION - from the file “particleshop.8bf” Patchwork 19.1.5 - from the file “Filter Gallery.8bf” Paths to Illustrator 19.1.5 - from the file “Standard MultiPlugin.8bf” PCX 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “PCX.8bi” Photocopy 19.1.5 - from the file “Filter Gallery.8bf” Photoshop 3D Engine 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “Photoshop3DEngine.8bi” Photoshop Touch 19.0 - from the file “PSDX.8bi” Picture Package Filter 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “ChannelPort.8bf” Pinch 19.1.5 - from the file “Standard MultiPlugin.8bf” Pixar 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “Pixar.8bi” Plaster 19.1.5 - from the file “Filter Gallery.8bf” Plastic Wrap 19.1.5 - from the file “Filter Gallery.8bf” PLY 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “U3D.8bi” Pointillize 19.1.5 - from the file “Standard MultiPlugin.8bf” Polar Coordinates 19.1.5 - from the file “Standard MultiPlugin.8bf” Portable Bit Map 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “PBM.8bi” Poster Edges 19.1.5 - from the file “Filter Gallery.8bf” PRC 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “U3D.8bi” Radial Blur 19.1.5 - from the file “Standard MultiPlugin.8bf” Radiance 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “Radiance.8bi” Range 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “statistics.8ba” Render Color Lookup Grid 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “Export3DLUT.8be” Reticulation 19.1.5 - from the file “Filter Gallery.8bf” Ripple 19.1.5 - from the file “Standard MultiPlugin.8bf” Rough Pastels 19.1.5 - from the file “Filter Gallery.8bf” Save for Web 19.1.5 - from the file “Save for Web.8be” ScriptingSupport 19.1.5 - from the file “ScriptingSupport.8li” Shake Reduction 19.1.5 - from the file “Shake Reduction.8bf” Shear 19.1.5 - from the file “Standard MultiPlugin.8bf” Simplify 10.0 - from the file “tltopazsimplifyps_x64.8bf” Skewness 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “statistics.8ba” Smart Blur 19.1.5 - from the file “Standard MultiPlugin.8bf” Smudge Stick 19.1.5 - from the file “Filter Gallery.8bf” Solarize 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “Solarize.8bf” Spaces 19.1.5 - from the file “Spaces.8li” Spatter 19.1.5 - from the file “Filter Gallery.8bf” Spherize 19.1.5 - from the file “Standard MultiPlugin.8bf” Sponge 19.1.5 - from the file “Filter Gallery.8bf” Sprayed Strokes 19.1.5 - from the file “Filter Gallery.8bf” Stained Glass 19.1.5 - from the file “Filter Gallery.8bf” Stamp 19.1.5 - from the file “Filter Gallery.8bf” Standard Deviation 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “statistics.8ba” STL 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “U3D.8bi” Sumi-e 19.1.5 - from the file “Filter Gallery.8bf” Summation 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “statistics.8ba” Targa 19.1.5 - from the file “Standard MultiPlugin.8bf” Texture Effects 10.0 - from the file “tstextureeffectsps_x64.8bf” Texturizer 19.1.5 - from the file “Filter Gallery.8bf” Tiles 19.1.5 - from the file “Standard MultiPlugin.8bf” Topaz Glow 2 10.0 - from the file “tlglow2ps_x64.8bf” Topaz Impression 2 10.0 - from the file “tlimpression2ps_x64.8bf” Topaz ReStyle 10.0 - from the file “tlrestyleps_x64.8bf” Topaz Studio 10.0 - from the file “tltopazstudiops_x64.8bf” Topaz Texture Effects 2 10.0 - from the file “tltextureeffects2ps_x64.8bf” Torn Edges 19.1.5 - from the file “Filter Gallery.8bf” Twirl 19.1.5 - from the file “Standard MultiPlugin.8bf” U3D 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “U3D.8bi” Underpainting 19.1.5 - from the file “Filter Gallery.8bf” Vanishing Point 19.1.5 - from the file “VanishingPoint.8bf” Variance 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “statistics.8ba” Virtual Reality Modeling Language | VRML 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “U3D.8bi” Water Paper 19.1.5 - from the file “Filter Gallery.8bf” Watercolor 19.1.5 - from the file “Filter Gallery.8bf” Wave 19.1.5 - from the file “Standard MultiPlugin.8bf” Wavefront|OBJ 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “U3D.8bi” WIA Support 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “WIASupport.8li” Wind 19.1.5 - from the file “Standard MultiPlugin.8bf” Wireless Bitmap 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “WBMP.8bi” ZigZag 19.1.5 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins:

Analog Efex Pro 2 2.0.12.12 - from the file “C:\Program Files\Google\Nik Collection\Analog Efex Pro 2\Analog Efex Pro 2 (64-Bit)\Analog Efex Pro 2.8bf” BackgroundFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Background.8bf” Color Efex Pro 4 4.3.24.12 - from the file “C:\Program Files\Google\Nik Collection\Color Efex Pro 4\Color Efex Pro 4 (64-Bit)\Color Efex Pro 4.8bf” Dfine 2 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Dfine2.8bf” FineStructuresFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\FineStructures.8bf” HDR Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex Pro 2.8bf” HotPixelsFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\HotPixels.8bf” Merge to HDR Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex Pro 2.8bf” Nik Collection Selective Tool 2.1.28 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\Google\Selective Tool\SelectivePalette.8li” ShadowsFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Shadows.8bf” Sharpener Pro 3: (1) RAW Presharpener 3.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Sharpener Pro 3\Sharpener Pro 3 (64-Bit)\SHP3RPS.8bf” Sharpener Pro 3: (2) Output Sharpener 3.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Sharpener Pro 3\Sharpener Pro 3 (64-Bit)\SHP3OS.8bf” Silver Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\Silver Efex Pro 2\Silver Efex Pro 2 (64-Bit)\Silver Efex Pro 2.8bf” SkinFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Skin.8bf” SkyFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Sky.8bf” StrongNoiseFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\StrongNoise.8bf” Viveza 2 2.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Viveza 2\Viveza 2 (64-Bit)\Viveza2.8bf”

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

com.adobe.inapp.purchase 2.13.141 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_13_141\purchaseStock.html” com.adobe.Butler.backend 2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html” Libraries 2.13.141 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_13_141\index.html” New Document 2.2.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-2.2.1\fnft.html?v=2.2.1.30” com.adobe.inapp.typekit.purchase 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_13_141\purchaseTypekit.html” Start 2.2.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.2.1\index.html?v=2.2.1.67” ON1 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\onOne\index.html” Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html” Export As 3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html” Export As 3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html” ParticleShop 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.corel.particleshoppanel\index.html”

Installed TWAIN devices: NONE

gener7

Community Expert

You can try and reset Prefs. I've known that to work in cases where there wasn't a problem with 3D before.

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