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Participant
April 18, 2024
Question

7 days left of test version

  • April 18, 2024
  • 4 replies
  • 416 views

For many years i have used Ps. Because of my old compter with Windows 8.1 i have to use an old vesion of Ps. Yesterday a text showed up in the upper right corner, "7 days left of test version" Eny ideas howe to get rid of that text?

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4 replies

AxelMatt
Community Expert
Community Expert
April 19, 2024

Have you checked the steps in the linked document?

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
Participant
April 19, 2024
Yes and the text is still there, now 5 days left.
AxelMatt
Community Expert
Community Expert
April 20, 2024

First make sure that hidden items view is enabled in the Windows Explorer. Then goto  inside the C: drive and look for ProgramData folder. Then try the steps below:

  • Sign out from the Adobe Creative Cloud desktop application (Sign in and sign out to activate Creative Cloud apps)
  • Browse to the location: [System Drive]:\ProgramData\Adobe
  • Rename the 'SLStore' folder to 'SLStore_old'
  • Browse to the location: [System Drive]:\Program Files (x86)\Common Files\Adobe
  • Rename the 'SLCache' folder to 'SLCache_old'
  • Sign in to the Adobe CC desktop app

 

If this doesn't help then  you can try the following teps:

  1. Close all Adobe apps and make sure no Adobe processes are running in Task Manager.
  2. Make sure that Hosts file does not contains Adobe URL entries with Loop back address 127.0.0.1 .
  3. Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.
  4. Type in "Appdata" and hit 'Enter' key.
  5. It will open Appdata folder. Then navigate to Local>Adobe>OOBE. Open OOBE folder and delete " Opm.db" file.
  6. Once you had deleted Opm.db file , Sign in to Adobe Creative Cloud app using Valid Email ID and check.

 

If this also doesn't help please contact the Adobe support. 

Please click the link below to contact Adobe staff to help.

 

Be sure to remain signed in with your Adobe ID before accessing the link below.

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact.html

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

 

Also - beware of answering anyone who sends you a private message or an email.

https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
AxelMatt
Community Expert
Community Expert
April 18, 2024

It seems that you have a valid subscription of the Photography Plan. Is this correct?

If yes, then try this: Purchased Creative Cloud apps appear as trial versions (adobe.com)

 

If you don't have any subscription it's normal that you have a trial period of 7 days. If you'll use the appropriate applications furthermore you have to buy a subscription, for ex. the Photograhy Plan.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
Participant
April 18, 2024
As i can see It's allready there, sorry to confuse you. 🙂 Photography-plan
(20 GB)
Ged_Traynor
Community Expert
Community Expert
April 18, 2024

@kristers57074618 I asked do you have an Adobe Creative Cloud subscription, you need to subscribe, as in pay a monthly/yearly fee to access the Creative Clouds apps

Participant
April 18, 2024
This is what i'm paying for.

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Ged_Traynor
Community Expert
Community Expert
April 18, 2024

@kristers57074618 what exact version of Photoshop are you referring to, do you have an active Creative Cloud subscription

Participant
April 18, 2024
Adobe Photoshop-version: 19.0 20170929.r.165 2017/09/29: 1138933 x64

No i don't use Creative Cloud.