Accessing 3D

[zelwel]

I'm having trouble accessing 3D. The dropdown is inactive (grey) and I can't do anything with it. Can anyone tell me how I can activate 3D. I'm using V 22.4.2 

regards

Zel

[JJMack]

Did you read the about PS 2021 issues in 3D? https://helpx.adobe.com/photoshop/kb/known-issues.html 

[zelwel]

No answers there about my issue but thanks for responding

[jane-e]

Hi @zelwel 

Go to Preferences >Technology Previews > enable Deactivate Native Canvas. Quit Photoshop and relaunch.

~ Jane

[zelwel]

Tried your sugestion Jane but no luck with that. Thanks for your sugestion 

[jane-e]

Hi @zelwel 

I'll tag our 3D expert @davescm 

~ Jane

[Ged_Traynor]

Have you checked the Photoshop preferences to make sure that your GPU is been detected and that OpenCL is enabled

Can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread

[davescm]

Hi

Start out simply. Is your document in RGB mode?

If it is then please go to Help - System info and press copy. Then paste the info here.

Dave