Accidental Payment

[Mero30712540kovf]

HEY,

Im in dear neep of help because i started an free trial which than cost me 40euro. Is there anyone that can help me this money is very important. Is it possible to get the money back anymore..

[jane-e · Accepted solution]

We can't help with billing on the public forum. You will need to contact Adobe Customer Care directly. There are two ways:

Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent"

If your browser blocks the Chat window, try the troubleshooting tips here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can send a tweet to @AdobeCare.

Do not reply to PMs, which are likely to be scammers.

~ Jane