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ACR fails to open

New Here ,
Apr 09, 2024 Apr 09, 2024

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I have PS version 25.6 and ACR 16.2.1
Windows 10
When I try to open a raw file (nef), I briefly see a spinner in PS and then PS locks up. ACR never opens and I have to kill PS in Task Manager because I just get an audible alert with no dialogue or error messages displayed.
JPG and PSD files open like normal.
ACR filter does not work on JPG and PSD files, and it also locks up PS to where I have to kill again in Task Manager.

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Adobe
Community Expert ,
Apr 09, 2024 Apr 09, 2024

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What GPU do you have? ACR will not run without a fully supported GPU.

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New Here ,
Apr 09, 2024 Apr 09, 2024

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My CPU is Intel I7 4790K 4 Ghz

The GPU is MSI Ventus GeForce RTX 3060

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New Here ,
Apr 12, 2024 Apr 12, 2024

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I have the exact same problem. 

 PS worked previously, now nothing.

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New Here ,
Apr 12, 2024 Apr 12, 2024

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Update:  I loaded an older version of both Photoshop and ACR, and it works fine.

 

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