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Participant
October 25, 2023
Question

Adobe 2024 memory leak

  • October 25, 2023
  • 6 replies
  • 12829 views

Anybody having issues/have a solution for the 2024 memory link? I eventually have to shut down everything I'm working on because Adobe will start using more and more ram till it maxes out even with one file open.

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6 replies

Participating Frequently
February 26, 2024

Hey, I'm in the last few days with  rendering my 3d scenes for an exam paper. Each time I try to render, after little while, all things stop. RAM went up to 99% and PC is standing still. I waited for 1 hour, after some beeps this little Adobe Window comes up.  

I tried both buttons, reinstall and abort. But it ever make my renderwork impossible again. How can i get rid of this immediately and sustainably? 

davescm
Community Expert
Community Expert
February 26, 2024

@apicula  What version of Photoshop are you using? 3D is no longer supported in Photoshop and is being removed.

 

Dave

Participating Frequently
February 26, 2024

@davescm I use the Version 2024 but it was off during the rendertrial

Inspiring
February 13, 2024

Similar problem, thankfully I'm on MacOS so it doesn't actually crash. But I was wondering why my memory pressure was so high. I checked and Photoshop was using over 50gb of ram, I had no images open that was just Photoshop running with a blank window! The funny thing is they finally seemed to fix Lightroom's memory problems, now Photoshop is doing what Lightroom used to do

Legend
February 13, 2024

This may well be a plugin or something else. I have an M1 mini with 16GB of RAM and keep Lightroom Classic and Photoshop open 24/7, and I just dim the screens instead of sleeping. I only reboot for system updates and have not seen a memory leak. However, I have no third-party extensions or plugins loaded.

biowizard
Participating Frequently
January 3, 2024

I encountered a similar problem in Photoshop CS6, which I still keep in addition to my current Creative Cloud subscription.

I had around 22,000 JPG images, which I was simply loading, and reducing in size, and then cropping before saving.

 

Running the batch script on the each source file in turn, opening it, performing the steps, saving them into a new folder and then closing, I noticed memory usage creeping up. Within a couple of hours, my PC was at 100% RAM, and Photoshop ground to a halt with an error message.

To process the remaining files, I then had to reboot the computer completely, and re-run the batch script on the remaining files.

 

This definitely has all the hallmarks of a memory leak. OK, that was CS6, which is now about 11 years old. However, today I have been having related issues running the newest version of Photoshop 2024. I'm still investigating, and will probably raise a fresh post if/when I get to the bottom of things.

FWIW, I also have had similar apparent leaks in my copy of Photoshop 7.

biowizard
Participating Frequently
January 3, 2024

PS - forgot to mention, running on a newish computer (2 years old) with an 8-core Intel Processor, Windows 11 and 32Gb RAM ...

Bojan Živković11378569
Community Expert
Community Expert
October 25, 2023

"maxes out even with one file open"

 

One example: converting to Smart Object will keep original file in background so you can always go back to original or start over or change some filter even after saving, closing and reopening. No free lunch people use to say.

Trevor.Dennis
Community Expert
Community Expert
October 25, 2023

I just had a bit of a shock/surprise when checking my system.  I hadn't shut it down for at least a week, and had a few windows open, but I was using 40Gb (of 64Gb) and I almost never see that.  Even when shutting every thting down, I was still using 12Gb.

 

I restarted and with just Chrome running I am showing 8.3Gb

Creating a 50,000 pixel square document didn't make much difference, but I have a 17Gb temp file on the Scratch drive

Filling the 50k doc with noise took memory to 24Gb and closing _all_ documents did not release any of that memory.

I waas going to Purge All but that option was greyed out with no open documents, so still 24Gb used.

I had to close Photoshop to get that memory back.

 

This is not someing I'd be looking at or even thinking about, but it doesn't feel right to me.  Just to be thorough, I opened PS and recreated the big docs and used Edit > Purge > All, and it made no difference.  I was back with 24Gb which dropped to 8.2Gb when I closed PS.  Definitely not what I expected.

Trevor.Dennis
Community Expert
Community Expert
October 25, 2023

PS beta gave me back 1Gb after closing all docs, and used a tiny bit less memory than 25.0

D Fosse
Community Expert
Community Expert
October 25, 2023

 Please post Help > System Info, and show screenshots from Task Manager.

 

Photoshop's memory requirements will by nature be very much higher than most other software. It's also frequently misunderstood that PS by design does not release memory whan you close a file. That memory will be recycled and reused, to avoid requesting it from the OS over and over.

JDXanith
Participating Frequently
February 18, 2024

I am dealing with same thing today it used up 98 percent of my ram I got windows 10 machine with 3060 nvidia video card, 16 gb ram, i7. What do I need other than more ram or ? It just sucks that it takes so much ram to do anything that it freezes my computer. I almost regret my subscription now.

Legend
April 3, 2024

Actually I figured this out with some private tech support and free download of cc cleaner. The issue is my favorites, which sucks and also explains why it went missing. The more times I like something on adobe firefly the more favorites I have thus it's literally saved in place that uses up the ram on my computer thus causing the memory cleaner. The bad thing is when cc cleaner cleaned out 50 gb of whatever it found it deleted all my favorites and all my unsaved old images went away too. I wish there was easier way to manage my firefly favorites. Deleting them is bit of hassle if you're like me with tons, quickest way basically deletes them with cc cleaner.

 


And this is why CCleaner is a pile of hot garbage.