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Participant
October 28, 2024
Question

Adobe Account: Impossible de charger les données

  • October 28, 2024
  • 2 replies
  • 586 views

Bonjour,
Sous photoshop lorsuqe je fais appel à l'IA, j'obtiens "vérifier votre connexion internet". Alors que tout fonctionne.

En allant sur Adobe account je m'aperçois que presque toutes les pages m'indiquent: "Impossible de charger les données".
Auriez-vous une idée de comment résoudre mon problème.

Merci par avance
E.P.

Photoshop dernière version en cours

 


Windows 11

This topic has been closed for replies.

2 replies

kglad
Community Expert
Community Expert
October 29, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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kglad
Community Expert
Community Expert
October 28, 2024

are you having a ps or some other app problem?

 

are you having a problem with adobe's website?

Participant
October 28, 2024

Bonjour, non je ne rancontre pas de problèmes avec la page Adobe ni avec une autre application.

merci pour votre attention

kglad
Community Expert
Community Expert
October 28, 2024

i'm confused by your initial post if you have no problem and need no help.  it seems like that screenshot indicates a problem with something.