Adobe apps causing problems all over my macOS Ventura

Forum|Forum|3 years ago
March 14, 2023
4 replies
1634 views

Hello, Im using Adobe Creative Cloud 5.10.0.573 on my Macbook Pro 14 inch M1 Max 2021 with macOS Ventura 13.2.1

Since my upgrade from macOS Monterey to Ventura, Adobe apps are causing other apps on my Macbook to fail. I tried contacting Apple support, but the only solution they told me is to uninstall all Adobe apps. Which totally worked. But, kind of a bummer...

Most problems Im experiencing in Safari with video playback. Sometimes when Im trying to pause content, its just playing again. Or at the end of a video, its playing from the beginning. Or when Im closing that tab, the audio is still there. Or my Apple Music app is randomly opening.

Im able to use Photoshop and other Adobe apps, but Im not able to safely use any other apps except from Adobe crap.

Also I experienced huge issues trying to install Photoshop on my Mac. Hours of researching for error code 183 or something. Just to install "Rosetta 2" on my own from the terminal app and deleting a small portion of the Adobe Creative Cloud CCX something (what the?)

I also tried clean installing my macOS Ventura several times. Repairing as well. Not installing anything on my fresh Ventura except from Adobe stuff. Still all Adobe apps causing this problems. And only the Adobe apps are causing this problems. When Im uninstalling Adobe-everything, everything is working properly.

Please let me know if you are experiencing simmilar problems. I dont want to downgrade to Monterey or switching to other apps. Thanks!

Rob

macOS

This topic has been closed for replies.

Kevin Stohlmeyer

Community Expert

Hi @Robert Ney if you do a search, you'll find a number of posts regarding issues using Pihole with Ventura.

R

Robert NeyAuthor

Participant

Thanks for the fast reply!

I havent tried any other browsers. I like the connectivity of Safari with my all my other devices.

Right now Im trying turning off the "hide my IP from known trackers" setting. (I thought I already turned this off. Must have turned back on while clean installing Ventura?). But its hard to reproduce the bugs, since its not happening all the time.

Also, Im using a pihole. A raspberry pi that "filters" ad domains. After the "hide my IP" setting, Im trying turning off my pihole.

Kevin Stohlmeyer

Community Expert

I found some Reddits complaining about the same issues generating from Safari 16.1

Try going to "Hide IP address from trackers" in Settings > Privacy and turning that off.

Kevin Stohlmeyer

Community Expert

Hi @Robert Ney Im on the same setup as you MBP 16" M1, Ventura 13.2.1, Adobe CC 2023 current updates installed and definitely do not have the same issues you are describing.

Regarding the Safari playback issue - have you tried other browsers like Firefox or Chrome?

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