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Answered

Adobe apps not showing shortcuts in Start Menu

Forum|Forum|4 years ago
December 29, 2021
2 replies
2293 views

Windows 11 Pro RTM 21H2 (OS Build 22000.376) - clean install.

Currently have Adobe Photoshop, Lightroom, Lightroom Classic, Bridge and the Creative Cloud app installed on my PC, yet none of the shortcuts for those programs appear in the Windows Start Menu. These items should definitely be there.

And since I have both PS & LR pinned to the taskbar I can access the programs and they appear to be working as I just used them Sunday. However, if I want to use an app not pinned to the taskbar, I have to "search" for the item as they don't appear in the Start Menu.

Anyone else seeing this?

Windows

Correct answer jane-e

Seems something happened to my PC that caused icons to go messing from the Windows Start Menu. The programs were still there, but the Windows Start Menu icons went missing.
By @sygnus21

You can add and remove applications from your Start menu (Windows only):

https://support.microsoft.com/en-us/windows/customize-the-windows-start-menu-fde6f576-0fc0-0813-6b0d-d3ec1d244c50

See my instructions earlier in this thread.

Jane

W

winelda0101

Participant

I dont understanfd where the start menu is at toinstall photoshop.

jane-e

Community Expert

@winelda0101

The Start menu is Windows only and you do not use it to install Photoshop. The Start menu is for displaying apps that are already installed. It is launched from the flying window icon.

https://support.microsoft.com/en-us/meetwindows11

Instead, do this: download and install Creative Cloud...

https://helpx.adobe.com/download-install/apps/download-install-apps/creative-cloud-apps/download-creative-cloud-desktop-app-from-web.html

...then install Photoshop from the CC app.

Jane

jane-e

Community Expert

@sygnus21

Have you tried pinning the apps to the Start menu? Type the name of the app in the search box. When you see it, right-click and choose "Pin to Start".

https://support.microsoft.com/en-us/windows/pin-and-unpin-apps-to-the-start-menu-10c95188-5f75-bb6c-3fab-cfd678ac8476

~ Jane

sygnus21Author

Participating Frequently

@jane-e ,

Sure I could pin those apps to the taskbar and be done with it, but that isn't the point. The "point" is to fix what should be working in the first place. Not ignore it for other options.

Anyway, after further investigation I found the issue wasn't just with Adobe, but other apps as well, example Office 365 also had a few app missing as well. There were also some other apps where their icon also went missing.

Seems something happened to my PC that caused icons to go messing from the Windows Start Menu. The programs were still there, but the Windows Start Menu icons went missing. Even an uninstall/reinstall of the app didn't solve it.

A reinstall of Windows solved the issue, so all is good now. Thanks.

jane-e

Correct answer

Community Expert

Seems something happened to my PC that caused icons to go messing from the Windows Start Menu. The programs were still there, but the Windows Start Menu icons went missing.
By @sygnus21

You can add and remove applications from your Start menu (Windows only):

https://support.microsoft.com/en-us/windows/customize-the-windows-start-menu-fde6f576-0fc0-0813-6b0d-d3ec1d244c50

See my instructions earlier in this thread.

Jane

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