Participant

Question

Adobe Color Theme panel opens blank in Photoshop (Versions 20 and 21)

Forum|Forum|6 years ago
February 10, 2020
3 replies
3280 views

Is anyone experiencing problems with Adobe Color Themes in Photoshop CC? My Color Themes extension panel has stopped functioning and opens with no tabs or options.

I'm connected to the internet and signed into Adobe CC. I can see my libraries and other content. I haven't been able to find any help so far on this issue. I have used the Color Themes succesfully on this computer in the past.

I'm using Photoshop on an up to date Windows 10 PC and have tried both the latest drop of PS and the last version 20 build but found the same problem.

This topic has been closed for replies.

JJMack

Community Expert

Can you tell us more about your software? OS version, Photoshop Version Device drivers versions. Are all updated the the latest versions?

JJMack

matjažv64905975

Participant

same here:

A

ARKA5F96

Participant

Facing the same problem .

M

md.alamintusher

Participant

I aslo having the same problem

StuartBerman

Participant

Same here

Sahil.Chawla

Adobe Employee

Hi there,

That does not sound good, could you please try quitting Photoshop, then sign out and back in to the Creative Cloud app and see if that resolves it?

Also, please try disable the firewall and the antivirus program, then relaunch Photoshop and see if Color themes panel loads. Something might be blocking the color themes to load in Photoshop.

Regards,
Sahil

M

meirion1Author

Participant

Thanks Sahil.

Tried these steps now but still no luck with this extension panel. Is there something else I could try?

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