Adobe Crach Processor - Application error .the memory 0*ffffffffffffffff could not be read

[Uliana320529760883]

Hi.!I've been using Photoshop for about a month now. And now I got this error"Adobe Crach Processor - Application error .the memory 0*ffffffffffffffff could not be read "
And before that, the program was freezing and not responding to anything at all.
Please advise me what to do to fix it!

[AxelMatt]

Please try to reset the preferences of Photoshop using the steps described here:

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

Please backup your settings before resetting the preferences. You can check:

https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences

If this doesn't help, give us more informations about your system including the following:

• Adobe product and version number
• Operating system and version number
• The full text of any error message (s)
• What you were doing when the problem occurred
• Screenshots of the problem
• Computer hardware, such as CPU; GPU; the amount of RAM; etc

Maybe you can post your Photoshop system info. In Photoshop goto Help > System Info and hit the copy button. Then paste the entire informations into this thread

What has been changed on your system before the issue occur?

Thanks. The above info will help to solve your problem.