Adobe Creative Cloud App Updates interrupts my internet connection

[michaelzechfoto]

I can't update my Adobe Apps anymore. Whenever I try, the Internet connection got lost after a few seconds. Iam not able to use the connection after that and it doesnt reconnect. So the only thing i can do is to restart my router.

I tried it over LAN, WLAN and over a Hotspot (mobile Provider), so it is not a problem of my internet connection. Everything else is running fine.

Iam on Adobe Creative Cloud Version 5.0.0.354

Mac is on macOS Catalina Version 10.15.1

[Tacafy大尉 · Accepted solution]

michaelzechfoto, good evening.
The person with the same symptom said that it was solved by contacting support, so I think it would be nice to contact support once.

https://community.adobe.com/t5/Get-Started/No-Internet-Connection-with-Adobe-Creative-Cloud-App/td-p...

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