• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Adobe Genuine Service still preventing program usage after uninstalled

New Here ,
Nov 05, 2022 Nov 05, 2022

Copy link to clipboard

Copied

Screenshot 2022-11-05 at 19.51.51.png

I was having issues with Adobe Genuine Service, so I uninstalled it - but now, it's still preventing me from using my apps, just... Without existing? The Learn More button links to a page about Genuine Service connection issues, so it's clearly not part of the apps themselves.

TOPICS
macOS

Views

51

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 05, 2022 Nov 05, 2022

Copy link to clipboard

Copied

LATEST

You have a misunderstanding. The activation service is a necessary evil and you cannot arbitrarily delete/ disable it. You basically just screwed up your install. Since you haven't really explained what wasn't working before, what version of PS was affected and why you removed the service we can't really tell you much. As a start follow these instructions and reinstall your software: 

 

https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html

 

Mylenium 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines