Adobe IPC Broker Constantly runs In Background

Forum|Forum|3 years ago
November 21, 2022
2 replies
19007 views

I run Win 10, 64. bit. I updated via Creative Cloud to Photoshop 24.0.1 andnow have a file AdobeIPCBroker32 bit constantly running in background, using at least 15% CPU and slowing down my system. Task Master can only turn it off for a few seconds. It likely uses hard drive as well, although this does not show on Task Master. I reinstalled Creative cloud but this did not help. I have been Photoshop user for years, but this is not acceptable. Can this be fixed ?

Stuart

Windows

This topic has been closed for replies.

2

25Shourya5mog34775184r5qk

Participant

Hi stuartl61463138,

I got the same issue in my system while using premiere pro. To get rid of the issue you need to go to the taskmanager and click on AdobeIPCBroker32 bit and open its fie loacation. It will in the adbe common files. You just need to uninstall AdobeIPCBroker32 bit.exe, that's it you problem would be solved.

J E L

Community Expert

Hi @stuartl61463138 I'm sorry to hear about the trouble. The Adobe IPC Broker (32 bit) process is part of the Creative Cloud app, which is a Software-as-a-Service Platform. So, the IPC Broker needs to run in the background as a sort of handshake. For me, with Photoshop 24.0.1 launched, it uses only 0.1% of my Memory (Windows 10). If it's using 15%, that seems excessive. Do you have a lot of different (old) versions of Adobe software installed on your system?

I'm not sure what you've tried already, but here are a few thoughts. Make sure you are completely signed out of your Adobe account. Quit Creative Cloud Desktop. Close all Adobe applications. End all Adobe and Creative Cloud processes through Task Manager (sometimes you have to close them in a certain order; if they pop back up, end them again).

If, after all this, IPC Broker will not end and is still running in the background and using 15 percent of your memory, then there is a slight possibility it could be a malware file camouflaging as IPC Broker. However, it's likely genuine and could be corrupt and need to be reconfigured.

First, make sure Windows is up to date. Do a “Check for Updates” and update any optional updates with security fixes. Then, use Windows' System File Checker, which will check for any damaged or corrupt files and repair them automatically. Open the Command Prompt and be sure to check use Administrator access. In the Run box, type sfc/scannow and press Enter. When it's finished, restart the computer. If you now check Task Manager, is the IPC Broker running and using resources? If you launch Photoshop from your start menu (and not from Creative Cloud Desktop) is IPC Broker using more than .01 percent of memory?

The only other suggestion is to manually reset your Photoshop Preferences to see if that makes a difference. Actually, this should probably be done first, as it often clears things out! Let us know what's happening.

B

brandonaaskov

Participant

Hi @stuartl61463138 I'm sorry to hear about the trouble. The Adobe IPC Broker (32 bit) process is part of the Creative Cloud app, which is a Software-as-a-Service Platform. So, the IPC Broker needs to run in the background as a sort of handshake. For me, with Photoshop 24.0.1 launched, it uses only 0.1% of my Memory (Windows 10). If it's using 15%, that seems excessive. Do you have a lot of different (old) versions of Adobe software installed on your system?

I'm not sure what you've tried already, but here are a few thoughts. Make sure you are completely signed out of your Adobe account. Quit Creative Cloud Desktop. Close all Adobe applications. End all Adobe and Creative Cloud processes through Task Manager (sometimes you have to close them in a certain order; if they pop back up, end them again).

If, after all this, IPC Broker will not end and is still running in the background and using 15 percent of your memory, then there is a slight possibility it could be a malware file camouflaging as IPC Broker. However, it's likely genuine and could be corrupt and need to be reconfigured.

First, make sure Windows is up to date. Do a “Check for Updates” and update any optional updates with security fixes. Then, use Windows' System File Checker, which will check for any damaged or corrupt files and repair them automatically. Open the Command Prompt and be sure to check use Administrator access. In the Run box, type sfc/scannow and press Enter. When it's finished, restart the computer. If you now check Task Manager, is the IPC Broker running and using resources? If you launch Photoshop from your start menu (and not from Creative Cloud Desktop) is IPC Broker using more than .01 percent of memory?

The only other suggestion is to manually reset your Photoshop Preferences to see if that makes a difference. Actually, this should probably be done first, as it often clears things out! Let us know what's happening.

By @J E L

It only "needs" to do this because it's designed that way. What kind of handshake would be needed when no applications are running? This is bad software, plain and simple. Given that it's running all the time when it absolutely does not need to be, it shouldn't be trusted on that basis alone.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded