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R
razor_one
Participant
April 25, 2022
Question

Adobe media encoder greyed out

  • April 25, 2022
  • 2 replies
  • 2803 views

Photoshop 2022 on Windows 11. I am trying to develop a time laps clip. When I come to render the video  Adobe media encoder is greyed out.

This topic has been closed for replies.

2 replies

I
imagesbyshelly
Participant
May 4, 2022

I am having the same issue.  I am on PS 23.2.1.  I know that my files have been saved in the proper format - is there a way to reload the Adobe Media Encoder?

 

    Ranjisha Sengupta
    Ranjisha Sengupta
    Legend
    April 25, 2022

    Hi there,

     

    Sorry to hear that Adobe Media Encoder is greyed out. We're here to help.

    Did it start happening with the latest version of Windows? Would you mind sharing your workflow? What is the exact dot version of Photoshop that you're on? 

    Make sure that you are in the Motion Workspace (Window>Workspace>Motion), then make sure that your frame animation is a frame animation and is not in layers. 

    If both the settings are correct, you may try to reset Photoshop preferences back to defaults and check if that helps. Here's the article for the steps: https://adobe.ly/3ceal5t. Also, back up the Photoshop preferences if you have any custom brushes, actions, and workspace: https://adobe.ly/2vNz6FG.

     

    Let us know if this helps.

     

    Thanks.

    Ranjisha

    R
    razor_oneAuthor
    Participant
    April 26, 2022

    cannot tell you when is started because I never used this feature in Photoshop before this is my first time creating a timelapse. I post edited my sequence and exported them as jpg to a folder. I then closed lightroom and opened Photoshop. I select open in Photoshop and select the folder. I open the first file in the folder check and check image sequence box. I select open than in the next box I select 30 for frame rate. In the work space I select motion. I than choose export and render video I have attached a screen shot of the resulting dialogue box that opens where the “Adobe media encoder “ is greyed out.

    I cannot see where there is an option to choose a frame rate animation option.
    I am using version 23.3.1 of photoshop

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