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Participant
November 20, 2024
Question

Adobe Photoshop 2015 CC

  • November 20, 2024
  • 3 replies
  • 615 views

I have been using Photoshop 2015 CC until last night. Today, I found the windows updated automatically. Then, when I opened my photoshop, adobe creative cloud starts and states "Unable to start your subscription for Creative Cloud." I never used creative could or subscripbed. How I can open my photoshop application?

 

    3 replies

    davescm
    Community Expert
    Community Expert
    November 20, 2024

    ' I never used creative could or subscripbed.'

    Photoshop CC, including the version released in 2015, requires a subscription in order to use it. To validate the subscription Creative Cloud accesses your account. Make sure you are signed in to your account with the subscription.

    If you do not have a subscription, then you are not entitled to use the application.

    Dave

    Ged_Traynor
    Community Expert
    Community Expert
    November 20, 2024

    @VP Biju "I never used creative could or subscribed" Photoshop is available on subscription only, if you haven't a valid subscription I can only assume you're using a non-genuine/pirated copy of Photoshop, if that is the case we can't help you here

    kglad
    Community Expert
    Community Expert
    November 20, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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