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Adobe Photoshop 2020 in Stuck What's New Screen
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/t5/photoshop-ecosystem-discussions/adobe-photoshop-2020-in-stuck-what-s-new-screen/td-p/10931586
Feb 18, 2020
Feb 18, 2020
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When I open Photoshop 2020, it gets stuck in the what's new screen. I can't close any window nor go to settings, just nothing. The only thing I can do is to force the app in the Task Manger window. As you can see the images won't load either. Help please!
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/t5/photoshop-ecosystem-discussions/adobe-photoshop-2020-in-stuck-what-s-new-screen/m-p/10931762#M307507
Feb 18, 2020
Feb 18, 2020
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Have you tried resetting the preferences?
Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
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/t5/photoshop-ecosystem-discussions/adobe-photoshop-2020-in-stuck-what-s-new-screen/m-p/10932081#M307526
Feb 18, 2020
Feb 18, 2020
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Hold shift+Opt+Cmd (shift+alt+ctrl in Win) when you go to launch Photoshop.
It will ask if you want to reset preferences. Say yes.
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