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6

Adobe Photoshop 2020 Saving bug

Explorer ,
Nov 25, 2019 Nov 25, 2019

Everytime I save a document in the new PS 2020 it stucks in 99% and doesn't let me even cancel the save. I have to force quit the app and, as it didn't finish the save, I lose the file. It has happened like 5 times already and I have lost all of the files. Please fix this!

 

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Adobe
Community Expert ,
Dec 27, 2019 Dec 27, 2019

Hi MinsooKim,

This is a user-to-user forum and we can fix anything. You can make a bug report to 
https://feedback.photoshop.com/photoshop_family .

You will need to include more information than you did here:

  1. Exact OS version
  2. Exact PS version 
  3. Graphics card and version
  4. Hardware info
  5. What the problem is and what you are doing when it occurs
  6. When the problem started

 

~ Jane

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