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Adobe Photoshop Crashes when using Text Tool

New Here ,
Aug 01, 2017 Aug 01, 2017

Hi There,

When using Adobe Photoshop CC 2017, when we I use the text tool after I enter the text a few moments later Photoshop will crash. This happens whether I put text on an image or blank canvas, and when nothing else is opening in the tabs. I have reinstalled the software, run disk repair, disk permission repair. It is a strange one that I cannot seem to resolve.

Any help or ideas would be appreciated

Many Thanks

Liam

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correct answers 1 Correct answer

Community Expert , Aug 01, 2017 Aug 01, 2017
Adobe
Community Expert ,
Aug 01, 2017 Aug 01, 2017
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Community Beginner ,
Mar 09, 2020 Mar 09, 2020

I actaully just got this fixed. The problem was that some of my fonts were corrupted. Try removing problem fonts as follows:

 

  1. Choose Applications > Font Book.
  2. Choose All Fonts in the Collection column.
  3. Choose File > Validate Font.
  4. Delete the damaged or duplicate fonts.

That might fix the problem and perhaps some other font-related problems as well.

 

Likes

 
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New Here ,
Jun 18, 2020 Jun 18, 2020

"Choose Applications > Font Book."

where is "applications"?

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New Here ,
Jul 10, 2020 Jul 10, 2020

If you click on Finder, there should be Applications in the side menu.

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New Here ,
May 21, 2025 May 21, 2025

where is finder, i cant find it. more detailed plese

 

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Community Expert ,
May 22, 2025 May 22, 2025
LATEST

»Finder« is the name for the Mac OS surface. 

https://support.apple.com/en-gb/guide/mac-help/mchlp2605/mac

 

What is your problem? 

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New Here ,
Aug 07, 2020 Aug 07, 2020

Did try this but it didn't help me, could there be any other problem that is causing the crash.

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New Here ,
Nov 06, 2020 Nov 06, 2020

Hi - I had the same problem with photoshop crashing and then not reopening properly. I have fixed it be uninstalling and reinstalling photoshop and then before opening any files, open photoshop, select preferences, then select type and deselect show font names in English. Has worked ok since then. Hope that helps

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New Here ,
Dec 23, 2020 Dec 23, 2020

Bingo!

Thanks a lot.

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New Here ,
Jan 04, 2023 Jan 04, 2023

Nanba very super answer for yours, kindly many more days fully upseted my mind. very thank you 

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New Here ,
Aug 29, 2023 Aug 29, 2023

God Bless You

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New Here ,
Oct 05, 2021 Oct 05, 2021

I had this error on a very old copy of Photoshop 5.1. It was after I had installed Illustrator after 3 years.
Suddenly the programs crashed on using the text tool. I also noticed two strange looking Fonts in my Font folder.
I resolved the crashing by stopping the font cache service and deleting the two font caches in System 32 and apps/local.

I wish you good luck.

 

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New Here ,
Mar 19, 2024 Mar 19, 2024

Is there any solution to this problem? I've been looking for a solution with the updates and my PP is still crashing. I'm paying for something that still doesn't work properly.

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Community Expert ,
Mar 19, 2024 Mar 19, 2024

@TC_31 try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to backup your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

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