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bedwards5
Participant
January 30, 2020
Question

Adobe Photoshop iPad

  • January 30, 2020
  • 1 reply
  • 433 views

Just got adobe the other day and have been having a lot of problems with trying to access all of my apps. Downloaded Photoshop on the iPad and it won't let me use it after I sign in. It says, "You must be licensed for this product by your administrator." I have a student Adobe account and it will not let me access anything. HELP!

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    1 reply

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    February 1, 2020

    Hi

    • Is the student account through your school or did you purchase it directly from Adobe? If the license was purchased by your school you need to talk to your school's IT department.
    • Are you signed in with the same ID that you have for Photoshop on the desktop? Try signing out, then sign in again and make sure you use the same ID.
    • When you say you are having trouble with "all all of your apps", can you specify which ones? And what kind of trouble?

    We need more information to better assist.

     

    ~ Jane

     

     

    J
    jacqueline_7994
    Participant
    September 6, 2024

    I am having the same issue with photoshop on my ipad, the account is from my school, but i bought a plan myself 

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