Adobe Photoshop Not Opening Any File

Community Beginner ,
Apr 01, 2022 Apr 01, 2022

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Hi everyone,

i uploaded Adobe Photoshop latest version. Program is opening to introduction page but after then it does not open any file or any work plane. I attached the screen below. Anyone can relate the issue?

Best regards

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Adobe Community Professional , Apr 01, 2022 Apr 01, 2022
Maybe uninstall and reinstall Photoshop again. Also, try installing an earlier version of Photoshop. Upgrading your RAM to at least 16GB might help.

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Adobe Community Professional ,
Apr 01, 2022 Apr 01, 2022

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Presumably, you used: File > Open, and navigated to the files, such as JPGs?

How much RAM and spare hard-disk capacity do you have?

It might be worth resetting the Photoshop preferences, which you can do under the General tab in Photoshop preferences.

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Community Beginner ,
Apr 01, 2022 Apr 01, 2022

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Thanks for the answering. 

Such files .png, .psd or .jpeg

I have 8 gb ram and instead of my hard disk i have SSD with 147 gb spare space. I will try the resetting preferences.

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Community Beginner ,
Apr 01, 2022 Apr 01, 2022

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Unfortunately, it is not fixed. Do you any other recommendation i could apply, sir?

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Adobe Community Professional ,
Apr 01, 2022 Apr 01, 2022

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Maybe uninstall and reinstall Photoshop again. Also, try installing an earlier version of Photoshop.

Upgrading your RAM to at least 16GB might help.

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Community Beginner ,
Apr 01, 2022 Apr 01, 2022

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again thanks for respond. I uploaded the old version and it is working atm. untill permanent RAM solution it will help to handle my work.

have a good day.

 

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