Adobe Photoshop Not Opening Any File

[tugbatunc]

Hi everyone,

i uploaded Adobe Photoshop latest version. Program is opening to introduction page but after then it does not open any file or any work plane. I attached the screen below. Anyone can relate the issue?

Best regards

[Derek Cross]

Presumably, you used: File > Open, and navigated to the files, such as JPGs?

How much RAM and spare hard-disk capacity do you have?

It might be worth resetting the Photoshop preferences, which you can do under the General tab in Photoshop preferences.

[tugbatunc]

Thanks for the answering. 

Such files .png, .psd or .jpeg

I have 8 gb ram and instead of my hard disk i have SSD with 147 gb spare space. I will try the resetting preferences.

[tugbatunc]

Unfortunately, it is not fixed. Do you any other recommendation i could apply, sir?

[Derek Cross · Accepted solution]

Maybe uninstall and reinstall Photoshop again. Also, try installing an earlier version of Photoshop.

Upgrading your RAM to at least 16GB might help.

[tugbatunc]

again thanks for respond. I uploaded the old version and it is working atm. untill permanent RAM solution it will help to handle my work.

have a good day.