adobe Photoshop won't open

Forum|Forum|5 years ago
July 6, 2020
4 replies
254 views

I have a mac pro early 2008 running mac os 10.11.6 el capitan. I recently purchased adobe photoshop cs4. It ran fine for about a week, then I got the error code 148:3 about licensing and was told I needed to restart my computer. I did this, and now whem ever I try to open cs4 I am told that Photoshop quit unexpectedly. I have tried reinsalling the cs4 software and still get the same message. any suggestions?

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Derek Cross

Community Expert

I would also add you may have inadvertently added malware to your computer when you installed a possibly illegal copy of Photoshop. I suggest you get your system checked immediately.

Nancy OShea

Community Expert

Since CS4 is not supported, all I can suggest is the Licensing Repair Tool.

https://www.adobe.com/support/contact/licensing.html

Nancy O'Shea— Product User & Community Expert

Nancy OShea

Community Expert

I hope you didn't pay much. Since Jan 2017, Creative Suite is not legally sold by any vendor, retailer or country. Unless you purchased a used, legitimate copy from someone, you got bogus goods. If purchased used, did both you and seller complete the official license transfer forms and submit them to Adobe?

https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html

Nancy O'Shea— Product User & Community Expert

L

Lumigraphics

Legend

Adobe has not sold CS4 for years. You almost certainly bought a pirated copy.

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