adobe photoshop wont open

Forum|Forum|4 years ago
July 18, 2021
2 replies
315 views

my adobe photo shop wont start ive uninstalled and reinstalled made a hole in the fire wall and did everything i can to fix it plz help me

This topic has been closed for replies.

JJMack

Community Expert

Try deleting your user ID Applications data adobe folder for the Photoshop version you installed. Then try to start Photoshop see if Photoshop will create good data for Photoshop for your user id and start.

JJMack

D

Damian5C1CAuthor

Participant

where can i find that

Derek Cross

Community Expert

To reset your Photoshop preferences (if you can't access Photoshop preferences normally):

1) Close Photoshop.
2) Double click on the Photoshop icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialogue appears, asking you “Delete Photoshop Preference Files?” Click Yes.

(If you don't see the question do it again.)

Derek Cross

Community Expert

Which version of Photoshop and OS?

How much RAM and spare hard disk capacity do you have?

Are there any error messages when you try and launch Photoshop?

D

Damian5C1CAuthor

Participant

windows 10 with 100 gb and it does open but it crashes now after like 30 seconds

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded