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Participant
July 18, 2021
Question

adobe photoshop wont open

  • July 18, 2021
  • 2 replies
  • 315 views

my adobe photo shop wont start ive uninstalled and reinstalled made a hole in the fire wall and did everything i can to fix it plz help me

 

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2 replies

JJMack
Community Expert
Community Expert
July 18, 2021

Try deleting your user ID Applications data adobe folder for the Photoshop version you installed.  Then try to start  Photoshop see if Photoshop will create good data for Photoshop for your user id and start.

JJMack
Participant
July 18, 2021

where can i find that

 

Derek Cross
Community Expert
Community Expert
July 18, 2021

To reset your Photoshop preferences (if you can't access Photoshop preferences normally):

1) Close Photoshop.
2) Double click on the Photoshop icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialogue appears, asking you “Delete Photoshop Preference Files?” Click Yes.

(If you don't see the question do it again.)

Derek Cross
Community Expert
Community Expert
July 18, 2021

Which version of Photoshop and OS?

How much RAM and spare hard disk capacity do you have?

Are there any error messages when you try and launch Photoshop?

Participant
July 18, 2021

windows 10 with 100 gb and it does open but it crashes now after like 30 seconds