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Participant
July 12, 2024
Answered

Adobe refund

  • July 12, 2024
  • 1 reply
  • 210 views

I wanted to complain about my adobe subscription and billing. This is due to me taking the free trial for adobe, then I realising it had been billed to my account once the trial was over. I quickly cancelled the subscription and tried my best to contact adobe support with no help. 

 

I also read online that if the subscription is cancelled before 14 of the monthly subscription U could receive a refund.

 

However, I have checked my account and seen no evidence that a refund will happen. I wanted to talk on here to file a complaint, as well as ask for advice on what I should do next to receive my money back.

This topic has been closed for replies.
Correct answer Ged_Traynor

@Jake38579414o5zf nobody here can help you with payment issues, you'll need to contact Adobe support
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen

Type agent in the chatbot to speak to a real person
You will need to be on a browser that allows pop-ups and cookies, or the icon won't show.
Twitter: @AdobeCare https://twitter.com/AdobeCare

1 reply

Ged_Traynor
Community Expert
Ged_TraynorCommunity ExpertCorrect answer
Community Expert
July 13, 2024

@Jake38579414o5zf nobody here can help you with payment issues, you'll need to contact Adobe support
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen

Type agent in the chatbot to speak to a real person
You will need to be on a browser that allows pop-ups and cookies, or the icon won't show.
Twitter: @AdobeCare https://twitter.com/AdobeCare