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1

Adobe Sketch transfers data to the wrong Mac

Explorer ,
May 23, 2018 May 23, 2018

Hey there, if I export an Adobe Sketch file to PS Desktop it opens on my new iMac, not on my Mac Pro. Is there a way to change that?

I haven't found any settings for that. I still can use dropbox but it's not as comfortable.

Thanks.

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Community Expert ,
May 23, 2018 May 23, 2018

You have to make sure that both of the devices are with the same CC Adobe ID.

Chana

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Explorer ,
May 23, 2018 May 23, 2018

I only have one Adobe ID. So actually it should be opened on both mac, but Adobe Sketch always choses the iMac.

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Community Expert ,
May 24, 2018 May 24, 2018

It should open on both... try logging out and logging back into your CC app the one you want to open in...

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
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Community Expert ,
May 24, 2018 May 24, 2018

It should go to any device that is logged into your Adobe creative ID.  Like what Melissa said,  try logging out and logging back into it.  There also could be a slight delay into showing up in there as well.  I mean,  I know when I upload brushes into my CC library,  sometimes it takes a little while for it to show up in the CC of one of my other devices.

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Explorer ,
May 24, 2018 May 24, 2018

That didn't work. It opened on my iMac again. My Mac Pro runs El Capitan, maybe that's the reason?

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Community Expert ,
May 24, 2018 May 24, 2018

Are all the apps updated to the current versions? 

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Explorer ,
May 24, 2018 May 24, 2018

Yep, everything is up to date. It's not too bad, I still can save it on iCloud, it's just strange. How do you handle these things? I mean, who wants to open the documents on both Macs?

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Community Expert ,
May 29, 2018 May 29, 2018
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It probably is your Mac OS... update it and I bet it will fix your problem.

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
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