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Advanced Print Settings Dialog for Epson P900 Goes Missing

Explorer ,
Jan 17, 2024 Jan 17, 2024

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I'm using an Epson P900 with the latest MacOS Sonoma and the latest Photoshop 2024.

When I attempt to print a doc via Print->Printer Setup->Print Settings, I get a simplified print settings dialog (see screenshot below), nothing like the dialog box I'm used to that allowed me to set the paper type, the various print qualities, etc.

I've reinstalled all the latest Epson software packages, I've deleted and reinstalled the printer driver, I've reset the Mac's printing system, all to no avail. 

What am I missing?

Thanks for any help.

Screenshot 2024-01-17 at 10.54.48 AM.png

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correct answers 1 Correct answer

Community Expert , Jan 24, 2024 Jan 24, 2024

Epson / Mac: Add printer, AirPrint issue, here are some notes about Apple’s built in Gimp Print / Gutenprint driver.

Best avoided.  It can print quite differently from the manufacturer's own driver software. 

 

Does the print driver look different? some options have changed?

Are media names the same as previous drivers you've used, e.g.. is 'Premium Luster Photo Paper' mentioned or are the media types just simplified names like matte or gloss? 

 

You'll be aware, I'm sure, that the selected med

...

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Community Expert ,
Jan 24, 2024 Jan 24, 2024

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Epson / Mac: Add printer, AirPrint issue, here are some notes about Apple’s built in Gimp Print / Gutenprint driver.

Best avoided.  It can print quite differently from the manufacturer's own driver software. 

 

Does the print driver look different? some options have changed?

Are media names the same as previous drivers you've used, e.g.. is 'Premium Luster Photo Paper' mentioned or are the media types just simplified names like matte or gloss? 

 

You'll be aware, I'm sure, that the selected media name in the driver must match the selection made when printing ICC profiling patches, (so the ICC profile and media type selection are linked) . BUT is the media name selected previously actually there in the list?

IF the media names listed differ (and have been simplified) then you are perhaps inadvertently using Apple’s default Gimp/ Gutenprint driver rather than Epson’s own. It's not just a matter of installing Epson driver software, you have to select it too. I do know it's very important to use Epson's own driver software. I tripped over this myself on a client site, the driver looked different and I put it down to an OSX update imposed style - took a while to work that one out.

 

Here's an example of what I'd expect to see in an Epson driver for media name options:

Media options, Epson driver.jpg

Can you access print settings in an application other than Photoshop, try Preview?

If not, a thorough purge may be in order, perhaps install drivers (downloaded from Epson) again: 

 

1. Delete all instances of Epson printers from 

System Preferences / Printers & Scanners -or- System Preferences>Print & Fax, whichever you have.

2. Then go to /Library/Printers and trash the whole Epson folder.

3. Delete the Epson LFP Remote Panel (IF you are using that utility).

4. Then go to Epson online and download the printer drivers yourself.

Do not let the Mac install the printer driver for you.

 

There’s one more tripwire - in System Preferences / Printers  - - - , when adding the connected printer

[i.e. click the padlock, enter your password and click the “+” button]

Screenshot 2022-02-03 at 09.40.58.jpg

- watch out for the “Use" selection

 

 

- I recommend you do not select "Airprint" there under "use", but, rather, manually set "use” to the printer name, which will then call on the manufacturer’s own software rather than the default Apple driver (that’s apparently based on Gimp Print, which misses out some printing options such as specific manufacturer's media names). 

 

Ted Landau wrote this about the issue:

https://www.macworld.com/article/224167/the-trick-to-finding-the-right-printer-driver-for-your-mac.h...

 

I hope this helps

neil barstow, colourmanagement net  - adobe forum volunteer - co-author: 'getting colour right'

google me "neil barstow colourmanagement" for lots of free articles on colour management

Help others by clicking "Correct Answer" if the question is answered.

Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

 

 

 

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Community Expert ,
Jan 25, 2024 Jan 25, 2024

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@krinkly2009 @I'm pleased that worked for you. Happy Printing. 
Neil B

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