After Resizing An Image It All But Disappears!

Forum|Forum|2 years ago
August 26, 2023
2 replies
2958 views

This problem JUST STARTED! I have resized images for years! No matter what image I go to resize, it winds up the size of an ant! I have a 17 x 11 that I want to crop, and as soon as I do and click on the "checkmark" there is nothing but a dot left on the screen. It does this FOR EVERY SINGLE image that I tried. This problem started yesterday, and nothing has changed. I hope that someone can please help me with this perplexing issue! It's probably some simple setting, but I haven't changed any settings. Thank you!

Windows

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Correct answer jane-e

@Diane in Ohio

The first thing to try is to reset the Crop tool. Right-click the Crop tool in the options bar (not Tools panel) and Reset Tool.

Second, try Ctrl+0 after cropping to Fit in Window. What is the size in pixels? Make sure it's not a viewing issue.

Jane

jane-e

Correct answer

Community Expert

@Diane in Ohio

The first thing to try is to reset the Crop tool. Right-click the Crop tool in the options bar (not Tools panel) and Reset Tool.

Second, try Ctrl+0 after cropping to Fit in Window. What is the size in pixels? Make sure it's not a viewing issue.

Jane

Diane in OhioAuthor

Inspiring

Adobe Community and Jane to the rescue. I've never had this happen in the over 10 years of using Photoshop and can usually find my way out of these things, but didn't know where to start! I learned something, and I thank you! Didn't even know how to reset the Crop Tool--Googled how to do that. Thanks again!

jane-e

Community Expert

You're welcome, @Diane in Ohio .

Most of the tools have options for how they behave. Those options are sticky across time and across documents until you change them or Reset them. For instance, you might choose to have the Rectangle Marquee tool draw at a 1-to-1 ratio, then a week later wonder why you can only draw squares. I reset my tools often to put them back to their defaults.

Jane

Derek Cross

Community Expert

See if resetting the Photoshop preferences back to the factory defaults sorts out the issue.

Diane in OhioAuthor

Inspiring

Thank you! I had previously received a response that said to reset the
Crop Tool (which I never even heard of), but that was the problem! Your
suggestion would have most likely worked as well. In over 10 years of using
Photoshop I never had anything like that happen and even Googling didn't
bring up my exact issue.

Many thanks!

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