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After update photoshop 21.2.2 pen pressure not working

Forum|Forum|5 years ago
August 18, 2020
5 replies
3990 views

When I updated Photoshop 21.2.2 may wacom pen presurre not working. I use PSUserConfig and nothing. I use new drivers Wacom and nothing.

I have to back to old version and pen pressure is ok. Strange.

Problem or error

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Correct answer Mohit Goyal

Hi Michal,

You can remove the PSUserConfig file if you are using it only to configure WinTab with Photoshop because that will not give you good results. Enable the WindowInk option in Wacom settings and let us know if that helps.

Thanks,

Mohit

AxelMatt

Community Expert

Please install the latest update to version 21.2.3.

You can use PSUserConfig and disabling Windows Ink!

https://community.adobe.com/t5/photoshop/photoshop-21-2-3-is-now-available/td-p/11419886?page=1

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI

D

default2950960071i88i

Participant

Tell me, it takes me to the site with the update of this version, but there is no place to download it (

AxelMatt

Community Expert

Thers's no link available to download older version of CC apps. Adobe has removed the links to older versions from their public websites.

You can install only the latest and 1 version prior versions using the cc desktop app. For versions newer than cc 2019 but older than one previous version, you have to contact adobe support for the appropriate links.

This can be done by chat or phone.

Chat: Use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
In the chat field (lower right), type AGENT and then be patient, it can take quite a while to reach a human.

Phone: https://helpx.adobe.com/contact/phone.html

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI

L

Lobsterclops

Participant

I'm in the same boat, 21.2.2 seems to have broken pen pressure. All the comments on this I find are mentioning Windows Ink but on my office PC we're still on Windows 7. Is there another fix that doesn't involve Ink? Wacom driver is up to date (6.3.40-2)

Mohit Goyal

Correct answer

Community Manager

Hi Michal,

You can remove the PSUserConfig file if you are using it only to configure WinTab with Photoshop because that will not give you good results. Enable the WindowInk option in Wacom settings and let us know if that helps.

Thanks,

Mohit

S

stroggtank

Participant

Unfortunately activating windows ink and deleting PSUserConfig breaks the functionality for wacom in every other pressure sensitive software (such as ZBrsuh and Substance in my case).
Best option is revert to previous Photoshop version and disable automatic updates. Hope Adobe can patch this up to keep using the PSUserConfig file.

davescm

Community Expert

"Unfortunately activating windows ink and deleting PSUserConfig breaks the functionality for wacom in every other pressure sensitive software (such as ZBrsuh and Substance in my case)."

No it doesn't - Wacom tablet properties allow you to set Windows Ink use by application.

Dave